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Bookmarks are gone

I will start by saying that I have not opened my laptop since March of 2022. It is now November. I go to my Firefox browser like I always have in the past. It opens and d… (read more)

I will start by saying that I have not opened my laptop since March of 2022. It is now November. I go to my Firefox browser like I always have in the past. It opens and does an update. It comes back and I notice that my bookmarks bar is gone. I go to the bookmarks tab and all of my bookmarks are gone. I have never had a "Firefox Profile" before until now. I had to create one to try to get help. How can I get those bookmarks back? I tried to use the troubleshooting option that is listed and it did not work for me. I have a very important account that was in my bookmarks that I need access to. Someone HELP?!

Asked by stormsdroid 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

disable private browsing window on linux mint help

Hi can anyone help on i am trying to tun off disable private window in firefox i know you can do it on windows but can't find how to do it on linux mint. I'm using firefo… (read more)

Hi can anyone help on i am trying to tun off disable private window in firefox i know you can do it on windows but can't find how to do it on linux mint. I'm using firefox 98.0.1 (64bit) flatpack 1.0

Asked by paulie1979 1 month ago

Last reply by cor-el 1 month ago

  • Archived

FF suddenly auto downloads to download folder. How to stop it?

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it … (read more)

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it started downloading everything automatically to the Download Folder.

I went to options and changed everything back to "always ask."

FF does always ask... but... it ALSO still auto downloads to the Downloads Folder now.

And I can't figure out how to stop that.

Any help is appreciated.

Asked by lewistonlaw 8 months ago

Last reply by cor-el 3 months ago

  • Archived

I can no longert load a particular website only on firefox

I'm no longer able to a particular website: https://www. bdo.com.ph onFfirefox. However, I'm still able to do so on other browsers, specifically Chrome and Edge. The e… (read more)

I'm no longer able to a particular website: https://www. bdo.com.ph onFfirefox. However, I'm still able to do so on other browsers, specifically Chrome and Edge.

The error message I receive is:

"Secure Connection Failed

An error occurred during a connection to www.bdo.com.ph. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

Please assist.

Asked by rblevy2 7 months ago

Last reply by koch.bidyut.koch 2 months ago

Cannot close suspect tab from vpn-guard.org on iphone

How can I close a tab when the site puts up a dialogue? My wife, without knowing how, opened a tab in Firefox on her iPhone with a URL starting vpn-guard.org/version, and… (read more)

How can I close a tab when the site puts up a dialogue?

My wife, without knowing how, opened a tab in Firefox on her iPhone with a URL starting vpn-guard.org/version, and this tab put up a dialog asking her to upgrade vpn-guard with OK being the only option; other controls such as the menu, back arrow, tab list did not respond.

Since she does not use a VPN and I could find very little information about the domain, it seemed highly suspect. We therefore wanted to close this tab, but since the other controls were inactive this seemed impossible. We tried closing and restarting Firefox, and restarting the iPhone, neither of which helped. In the end all I could think of was to re-install Firefox, which of course did work.

Could we have done this better?

Asked by PJTraill 2 months ago

  • Archived

Taskbar problem

In hidden Taskbar mode (W11), Firefox (98.01) is the only program that will not allow the taskbar to appear when hovering the pointer over the bottom area. All my other … (read more)

In hidden Taskbar mode (W11), Firefox (98.01) is the only program that will not allow the taskbar to appear when hovering the pointer over the bottom area. All my other programs -and browsers- let the the Taskbar appear normally. What can this be? Thanks very much, Mark

Asked by markvanderwilligen 8 months ago

Last reply by carol.rembo 2 months ago

  • Solved
  • Archived

print settings - edit header and footer

hi, i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them … (read more)

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

Asked by forinves 7 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved
  • Archived

Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 8 months ago

Answered by Terry 8 months ago

  • Solved
  • Archived

bookmark star has disappeared

my bookmark star has disappeared from the search bar ( along with the little page icon for the more friendly reader version) weirdly when I opened this help page it is pr… (read more)

my bookmark star has disappeared from the search bar ( along with the little page icon for the more friendly reader version) weirdly when I opened this help page it is present again, but then when I try to reopen another tab it's gone again

been looking for a remedy can't find one that recent doesn't talk about the 3 little dots in the search bar

Asked by Velvet Torpedo 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

  • Archived

Firefox searches google instead of loading url with non-internet domain

I have some local services under a local domain name: example.lena Every time I try to access any of those services that are not in my history, Firefox chooses to search … (read more)

I have some local services under a local domain name: example.lena

Every time I try to access any of those services that are not in my history, Firefox chooses to search google instead of load up the url, with an option appearing under the toolbar saying: "Did you mean to go to http://example.lena/?

How can I force Firefox to first try the url instead of the google search?

Asked by sotirone 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Solved

lost bookmarks after password reset

Hi, FF crashed yet again this month for no reason at all. And was unable to restart, said I can open a new profile. I tried signing in, but got "wrong password", so I tri… (read more)

Hi, FF crashed yet again this month for no reason at all. And was unable to restart, said I can open a new profile. I tried signing in, but got "wrong password", so I tried reset. After password reset I lost all of my bookmarks, which I stored for 3 years for work. Thanks to this cr*p of a browser I am now unable to work! Can someone help restoring my profile settings and bookmarks or are they gone forever and I need to change a browser I use for work, because this bullsh*t is unacceptable?

Asked by wanda.malyszek 3 months ago

Answered by user104147805413306348376805769878442569366 3 months ago

  • Solved
  • Archived

My pass word

Dear Sir I went to an organization on 21/03/2022 for assistant on an issue, in processing the matter I need to open my yahoo mail box for the relate documents within my m… (read more)

Dear Sir I went to an organization on 21/03/2022 for assistant on an issue, in processing the matter I need to open my yahoo mail box for the relate documents within my mail. A lady who assistant me use her lap top computer to open my mail box - I enter my pass word, then a window camp up to asked if I want to save my pass word (with dark color) or not,(with gray color) I was in a stage of rush I just click on right top Conner 'x' she took her computer to other room ( in where I can not see ) I was too naive and don't know if all of my mails had been read by them? - It is my privacy. When I got home I was worried and at next day I changed my yahoo mail pass word. As my pass words are saved within Firefox when I want to open a site it is auto fill the pass word. 1: Is my pass word will saved in that lady's computer? 2: Although I have changed my yahoo mail pass word is it safe? Can that lady able to get to Firefox to see my saved pass word and open my email box? - explore all my emails? Please help I am really worried. I look forward to hearing form you soon. Thank you. Kind regards.

Louise

Asked by louiseloren 8 months ago

Answered by cor-el 8 months ago

  • Archived

Will Firefox be upgrading for continued compatibility with Windows 11?

I've always used Firefox browser instead of Microsoft Edge, and I would like to continue using Firefox. However, it will not run in its current form under Windows 11. D… (read more)

I've always used Firefox browser instead of Microsoft Edge, and I would like to continue using Firefox. However, it will not run in its current form under Windows 11. Does Mozilla plan to keep it compatible with Windows? I would like to keep using Firefox.

I don't need any images, you know the problems ... Freezes, no internet access.

  • Solved
  • Archived

Pocket missing from homepage

Hello, I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be. You can add Pocket articl… (read more)

Hello,

I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be.

You can add Pocket articles that you've saved, but not suggestions from Pocket.

It used to be under settings - home - recommended by Pocket.

Has this been removed from the options?

Thanks, Taylor

Asked by Taylor 8 months ago

Answered by Bithiah 8 months ago

  • Archived

Handling of pdf files in Firefox

Updating to version 98.0 onwards Firefox has started saving a copy of every pdf file I view (open) in my downloads folder. My settings have not changed: Tools->Setting… (read more)

Updating to version 98.0 onwards Firefox has started saving a copy of every pdf file I view (open) in my downloads folder.

My settings have not changed:

Tools->Settings->General->Applications: - pdf (application/download): Always ask - pdf (application/force-download): Always ask - pdf (application/pdf): Use Adobe Acrobat DC - pdf (application/x-download): Always ask

And when the "ask" dialog pops up, I choose "open".

I have tried all standard methods/troubleshooting, including resetting the handlers.json file.

The only way to avoid getting a copy in the downloads folder is if I choose "Open in Firefox" (application/pdf) instead of "Use Adobe Acrobat DC".

Any solution to this?

Thanks Michael

Asked by info7097 8 months ago

Last reply by darthno2 3 months ago

  • Solved
  • Archived

Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (read more)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Asked by patbarrmail 8 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

How to get Content Types Back in Applications

Many file types are no longer listed under Settings > Applications>Content Type at about:preferences#general. I used to be able to click on a file in an email like … (read more)

Many file types are no longer listed under Settings > Applications>Content Type at about:preferences#general. I used to be able to click on a file in an email like a Word or Excel document, and it would come up on my screen. Now Firefox asks me to Save them. I don't want to automatically save files without first looking at them. How can I get those file types in the Application list again?

I have attached a pic of the file types I have left to chose from. There used to be a lot more. How can I get back all the missing choices I have had there for years?

Asked by mishasarkpetsitting 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago