Showing questions tagged: Show all questions
  • Solved

PDF Text Clipping

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and t… (read more)

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and the issue is the same. I even tried adding more tracking then re-uploading, the issue persists.

I checked in other browsers and the text displays as intended. The attached screenshots show the issue in Firefox, compared to how it should look (viewed in Chrome).

It's only this one line of text that is affected and I don't know why.

Asked by bg-design 2 months ago

Answered by bg-design 2 months ago

  • Solved

Firefox does not print the right edge of landscape orientated web pages

Firefox does not print the right edge of web pages that are made in landscape mode. I set FF to "Fit to page width" but it does not print the right edge. It's cut off. An… (read more)

Firefox does not print the right edge of web pages that are made in landscape mode.

I set FF to "Fit to page width" but it does not print the right edge. It's cut off.

And there is no Orientation option available. Not sure if that has any significance because it supposed to "Fit to page width" anyway.

What's the work around to fix this?

Asked by Mike109 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Facebook scrolls to bottom of page when I type a reply to a comment or use Shift or Backspace keys

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problem… (read more)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook.

FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. 

Please help. Been going on for over two weeks. I was hoping the new Firefox update yesterday would help. Nope. Still happening.

Asked by fu22 2 months ago

Answered by jeddolnick 1 week ago

  • Solved

Importing Passwords and History From Safari

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get t… (read more)

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get the browsing history I need to be able to migrate my (extensive) password list.

I've exported my Safari passwords as a .csv file, but there doesn't seem to be an option to import a .csv file.

The page here regarding it says the feature is 'disabled by default' but does not say it's unavailable and I can't find clear instructions for how to activate the feature so that I can import my passwords. Can anybody help?

Asked by jayson3 2 months ago

Answered by jayson3 2 months ago

  • Solved

transferring FF browser to new computer

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and pa… (read more)

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and passwords without having to reinstall all those items individually? I know I can save and import bookmarks but what about everything else? I look forward to anyone comments. Thanks

Asked by arejfour 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Browser stopped warning that page has changed 97.0.1 (64) (now 99.0.1)

My work consists mainly of capturing accounting data online. It is important that the browser warns me if I try to close or navigate away from a page if the data entered … (read more)

My work consists mainly of capturing accounting data online. It is important that the browser warns me if I try to close or navigate away from a page if the data entered has not been saved or updated, but I no longer get these warnings.

Please help.

Asked by Joshua Jacobs 2 months ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Firefox sorting bookmarks by date not saving..

Hello, I'm trying to sort bookmark folders by date. I followed some threads on-line, but its not saving. Am I missing something? I'm going to Manage Bookmarks (see screen… (read more)

Hello,

I'm trying to sort bookmark folders by date. I followed some threads on-line, but its not saving. Am I missing something?

I'm going to Manage Bookmarks (see screenshot) i'm able to select a folder and click Views and it defaulted to 'unsorted' I select Sort by Added and the latest bookmarks in this area sort by latest on the TOP first. Perfect!

I exit out check bookmarks and they are still sorted in the reverse... meaning latest bookmark is still at the bottom and my very first bookmark in this folder is at the top.

Maybe its not designed this way? if so I don't see the reason to go under Managed Bookmarks and sort by anything if its not going to save that way.

Moral of the story trying to sort by date added in any folder not name (which is only thing I see when right clicking on any folder). I want latest saved bookmarks sorted from TOP down not latest's starting at the bottom.

Thanks

Asked by 22Green 1 month ago

Answered by Zian 1 month ago

  • Solved

Squareup login fields not appearing in Firefox

When I go to https://squareup.com/login the entry fields do not appear in Firefox. It's impossible for me to access my Square account through Firefox currently, which I u… (read more)

When I go to https://squareup.com/login the entry fields do not appear in Firefox. It's impossible for me to access my Square account through Firefox currently, which I use for client invoicing. I have no trouble logging in through Chrome. Screenshot attached.

I have Privacy Badger and AdBlock installed for both browsers. I tried disabling them for Firefox just to see if that was the issue, but it made no difference. I am using an iMac running macOS Catalina version 10.15.7. My Firefox Browser is version 97.0.1, and currently shows that it's up to date. My Chrome browser is version 98.0.4758.109, also up to date.

Asked by HLBirdsong 2 months ago

Answered by Chris Ilias 1 month ago

  • Solved

The bookmark star button next to the address bar is gone

Hello, I accidentally removed my "save bookmark" star (that turns blue when a page is saved) in the address bar. I know there are other ways to save a bookmark but I want… (read more)

Hello, I accidentally removed my "save bookmark" star (that turns blue when a page is saved) in the address bar. I know there are other ways to save a bookmark but I want it restored as it was. What should I do for that? Thank you.

Asked by irenek 1 month ago

Answered by cor-el 1 month ago

  • Solved

Impossible to use an unusual port number in local URL

Hi all :) From a fresh Linux Debian Bullseye I try to connect to a local machine with Firefox (v97 64-bits) by its hostname (avahi server with default domain "local") wit… (read more)

Hi all :)

From a fresh Linux Debian Bullseye I try to connect to a local machine with Firefox (v97 64-bits) by its hostname (avahi server with default domain "local") with the port 6180 bound to a remote web service port (61 is the distant machine IP and 80 is the forwarded port).

When I want to open this URL : http://bionic.local:6180/ FF displays "We can't find this site ... Unable to connect to server at bionic.local ... check your network connection and firewall"

BUT ping bionic.local works perfectly and resolve the good IP address from the Chromium navigator the same URL works without a problem, I can open the distant web site.

This workaround works : add a static resolution in the /etc/hosts file : 192.168.0.71 bionic bionic.local => so FF works in the expected way for now ! But as I said this a workaround and a bad solution.

I supposed too the port was blocked because I accessed an unusual port. So I tried this without success.

How the hell make that FF v97 allows me to use an unusual port ? Or is it bound to the domain "local" which is no more accepted by FF ?

Thank you in advance for your help. With adelphity, lnj

How to do

Asked by estebann 1 month ago

Answered by estebann 1 month ago

  • Solved

Adding bookmarks using a mouse

My dad is almost 89 years old. He is NOT TECH SAVVY. I have him using a trackball mouse. His hands are HUGE and his fingers are numb. Somehow, he is inadvertently ad… (read more)

My dad is almost 89 years old. He is NOT TECH SAVVY. I have him using a trackball mouse. His hands are HUGE and his fingers are numb.

Somehow, he is inadvertently adding bookmarks to the bookmark bar. I do not know how he is doing this but he'll call and ask me to "put Gmail back on the bar". When I go over, there are a gazillion new bookmarks which pushes his Gmail bookmark beyond the >> spot. I have to delete these umpteen extra bookmarks so that the Gmail bookmark is visible again. Yesterday, I decided to move Gmail to the far left, hoping these accidental bookmarks he creates won't push it off the bar. The bookmarks he "creates" are specific gmail conversations, or facebook pages, or Publisher's Clearing House pages (he LOVES PCH games and plays them constantly).

HOW IS HE DOING THIS? He doesn't know enough to click the star button. He doesn't know about using the Ctrl and D keys to create a new bookmark. It's driving me BATTY. I'm sure he's somehow doing this using his mouse (clicking both right/left simultaneously but not aware of doing so).

Thanks in advance for helping a daughter keep her sanity ...

Asked by romiha 2 months ago

Answered by Seburo 2 months ago

  • Solved

Unable To View Any Videos in Firefox

Firefox is not playing any videos on my device. Will typically 'spin' as if loading. Every site repeats the same stupid troubleshooting steps. I have already: Cleared co… (read more)

Firefox is not playing any videos on my device. Will typically 'spin' as if loading.

Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled.

Videos play just fine in other browsers, like Google Chrome

Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2

Asked by Derph 2 months ago

Answered by Derph 1 month ago

  • Solved

Mozilla doesn't recognize certificate issuer

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped … (read more)

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped out of my email account and all my open tabs would close abruptly. The last may have been rectified but I still can't get into the website I want to access.

I've tried different browsers as well so I don't know if it's Mozilla only or my PC. Even if I type in https://www.(pagename).com, it displays as you don't have permission to access http://www.(pagename).com.

I changed nothing on my PC that would cause the problem.

Asked by Bcamp 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Bookmark Padding in New Firefox Versions 2

It is sad, I think, that Mozilla/Firefox is willing to close/archive a thread that is not really solved or has reared its ugly head again in versions since the release of… (read more)

It is sad, I think, that Mozilla/Firefox is willing to close/archive a thread that is not really solved or has reared its ugly head again in versions since the release of 93 (we are now at 97.0.2). I came to this site and registered because I am still having this issue as of 3/6/2022...arg!

I have tried the 3 recommended solutions, with no affect:

I have, as one article suggested, cleared my cache and cookies, started and restarted Firefox; the only thing I have not tried is removing it from my computer and using Chrome (I'm told it is a better browser anyway) as some responders have eluded to.

I hope that responders like "jscher2000, Kymber" will continue the champion this issue until Mozilla gets it "Really" fixed.

Thanks for listening, Wayne

BTW, heres what my dropdowns look like today 3/6/2022 6:17 PM Arizona time.

Asked by waynelfuller49 2 months ago

Answered by MarkRH 2 months ago

  • Solved

Error message on site login (solved)

Running Linux Mint Mate 19.2 on two computers. Starting about 2 weeks ago, when trying to sign into providencejournal.com (with a paid subscription) using Firefox 97.0.1… (read more)

Running Linux Mint Mate 19.2 on two computers. Starting about 2 weeks ago, when trying to sign into providencejournal.com (with a paid subscription) using Firefox 97.0.1, just one of the computers displays an error message, see attached. We have used that site for years without issues, and the other computer still signs in correctly. On the problem computer I have just installed the Opera browser, for test purposes, and with Opera the sign-in succeeds. In F/F, I have tried disabling extensions, allowing all trackers and cookies, and reinstalling Javascript, all to no avail. preference is to use F/F, can anyone offer a solution?

Asked by stevenartigas 2 months ago

Answered by James 2 months ago

  • Solved

cache size error

Hi there, I cleared my cache after it told me it had stored a gazillion GB in data - but the big number was still there after clearing the cache. Needless to say my hardd… (read more)

Hi there,

I cleared my cache after it told me it had stored a gazillion GB in data - but the big number was still there after clearing the cache. Needless to say my harddrive isn't even as big as the GB number shown, so there must be a gremlin in there somewhere? Thought you'd want to know. I'm using the latest Firefox on Mac OS 10.15.7

Asked by claudia25 3 months ago

Answered by claudia25 3 months ago

  • Solved

https://support.mozilla.org/en-US/get-involved/kb#

I don't understand the page in the subject. Is this marketing blurb? Can I click somewhere to offer help? I love to but Im rather stuck there. Please be clear of intenti… (read more)

I don't understand the page in the subject. Is this marketing blurb? Can I click somewhere to offer help? I love to but Im rather stuck there.

Please be clear of intentions of every page. A basic UX principle.

Asked by johannes 2 months ago

Answered by Chris Ilias 2 months ago

  • Solved

Firefox using gimp to open images and videos instead of the system default image viewer

Every time that i install a image from the internet, when i click to open it, it opens with the wrong application, when i manually set to open it with gwenview in files a… (read more)

Every time that i install a image from the internet, when i click to open it, it opens with the wrong application, when i manually set to open it with gwenview in files and applications on the settings menu, it still using gimp as default

Asked by RotaryBoot58 2 months ago

Answered by AliceWyman 2 months ago