hi dean, unfortunately it appears like you have a malicious addon installed that's redirecting your search traffic.
in order to fix this, please launch firefox in safe mode once…
hello, it sounds like you have a subscription for the firefox private network product:
[[Firefox Private Network extension - browse securely on public Wi-Fi]]
[[How do I cancel …
hallo, in diesem forum wird hilfe nur auf englisch angeboten - das deutschsprachige support-forum für firefox findest du unter https://www.camp-firefox.de/forum/
https://support.…
hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon that's changing your useragent information is interfering here...
…
hello, you'll need to upgrade your operating system, as new firefox versions won't run on windows xp anymore:
[[Firefox has ended support for Windows XP and Vista]]
hi brett, thank you for the report (i've seen a few similar ones from other affected users as well). would you be able to come up with a more narrow regression range with a tool l…
hello, what kind of security software are you using on the affected system? can you get firefox to launch while you run windows in safe mode with networking enabled?
https://ww…
hi, yes the fix made it to firefox 81.0.1 and according to our data has worked as the crash volume has noticeably reduced.
have you updated to the current firefox (82.0 atm) ye…
do you happen to know which security software is running in your environment?
(perhaps a similar issue as in https://bugzilla.mozilla.org/show_bug.cgi?id=1672367)
hi, insulting other users in this forum (generally volunteers who offer to help in their free time) will not be tolerated - please refer to our [[Forum rules and guidelines]].
to be honest with you (from an european standpoint), your statement and assumptions come across as fairly entrenched from a particular corner of the us culture war. throwing in "n…
hi ubx1123, unfortunately this was known problem with firefox 81. mozilla has just released a fix for that, so please look out for the update to firefox 81.0.1 which should rectif…
hi fernandofdz_ai3, unfortunately this was known problem with firefox 81. mozilla has just released a fix for that, so please look out for the update to firefox 81.0.1 which shoul…
hi aef318, unfortunately this was known problem with firefox 81. mozilla has just released a fix for that, so please look out for the update to firefox 81.0.1 which should rectify…
hi dwdeedee, unfortunately this was known problem with firefox 81. mozilla has just released a fix for that, so please look out for the update to firefox 81.0.1 which should recti…
hi vorstufe, unfortunately this was known problem with firefox 81. mozilla has just released a fix for that, so please look out for the update to firefox 81.0.1 which should recti…
hi pansagetrent9, unfortunately this was known problem with firefox 81. mozilla has just released a fix for that, so please look out for the update to firefox 81.0.1 which should …
hi debbim6, unfortunately this was known problem with firefox 81. mozilla has just released a fix for that, so please look out for the update to firefox 81.0.1 which should rectif…
hi michael232, unfortunately this was known problem with firefox 81. mozilla has just released a fix for that, so please look out for the update to firefox 81.0.1 which should rec…
hi, i think you'd have to allow at least the following TLDs (and they may be subject to change in the future):
https://aus5.mozilla.org
https://download.mozilla.org
hi erich, probably an adblocker or one of your other addons is blocking the cookie consent screen on such pages.
[[Websites look wrong or appear differently than they should]]
hi, firefox 81 was released last week: https://wiki.mozilla.org/Release_Management/Calendar#Past_branch_dates
what problems do you have with the update?you didn't say anything …
hello, you're posting in the firefox support forum - firefox is a browser and doesn't handle your emails. in case you're using thunderbird as a mail client and have a question abo…
great, that points to a clear regressing change - i'll forward this information to the developers looking into the problem. i can update this thread once there is any news about a…
yes that's my understanding as well - unless you manually enable the feature (''extensions.formautofill.creditCards.available, extensions.formautofill.creditCards.enabled'')
hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
[[Troubleshoot extensions, themes and ha…
''Willem [[#answer-1353638|said]]''
That's true, but those are on a seperate location and not take with the rotation.
Now with this update it's in my favorites.
maybe you s…
oh this just appears to show the first step. a firefox test build should have opened up at this point where you can check if google maps is crashing - depending on that you'd clic…
''Mace2 [[#answer-1353564|said]]''
I still do not understand. I provided the hash for the version 81 and it appears you are saying Mozilla can customize software with the same ve…
both pieces of info are correct: the feature is only available in the us and canada at this point and will be enabled for those eligible users gradually.
hm, still not exactly what i'd expect since according to crash data the problem should have started somewhere around 2020-07-05 and the build you've ended up on is from a couple o…
thanks, the crashes are likely caused by the UltraMon multi-display software on your system that's hooking into the browser process - we've seen some similar stability issues with…
thanks - unfortunately our forum only allows for 10000 chars per reply, so the most relevant part have been cut out here :-/
when you scroll down the log, it ends with "the bis…
hi, those are the default search providers that firefox ships with and users can manage in about:preferences#search.
these are packaged as extensions, but are not comparable to u…
thanks richard and sorry for being sparse on the instructions (there would also be an explanatory howto video on https://mozilla.github.io/mozregression/).
please follow these …
hi, probably an adblocker or one of your other addons is blocking the cookie consent screen on that page.
[[Websites look wrong or appear differently than they should]]
hi richard, you're likely hitting https://bugzilla.mozilla.org/show_bug.cgi?id=1664843.
since you seem to be able to consistently reproduce the problem, would you be willing to r…
is it possible to create a new profile and get the app to run this way?:
https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Multiple_profiles#macOS
hi, are you able to get firefox to start in safe mode by holding the shift-key while firefox is launching?
[[Troubleshoot Firefox issues using Safe Mode]]
please go into the compatibility settings and double-check that no option is turned on there. your screenshot shows you're on windows 10 but your system is identifying itself as w…
hi, these crashes happen because firefox is running out of available system memory - switching to the 64bit version of the browser should help: https://www.mozilla.org/firefox/all…
the only thing that the mdn requests while signing in with your github account is your email address - no write access to repository or other data whatsoever.
the symptoms sound similar to https://bugzilla.mozilla.org/show_bug.cgi?id=1590430 - did you ever use comdo security products in the past or even if not, could you check if there'…
hi showker1, since you seem to be able to consistently reproduce the problem, would you be willing to run the tool from https://mozilla.github.io/mozregression/ to get us en exact…
hi, users will see an error page on such a site then with error code SEC_ERROR_UNKNOWN_ISSUER:
https://support.mozilla.org/en-US/kb/error-codes-secure-websites#w_missing-intermed…
hi, this is not the default look and will only happen if you have set the option that you prefer reduced animations on the level of your operating system.
thanks, then another url to try (it should get a result like in the screenshot attached):
https://aus5.mozilla.org/update/3/GMP/80.0.1/20200831163820/WINNT_x86-msvc-x64/de/releas…
could you give us more information about your setup?
* launch firefox in safe mode again: [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firef…
i just wanted to check if you can access the url without any error messages - common causes for this error would be a custom hosts file that blocks network access to the gvt1.com …
hi, thank you for the report - there seems to be an increase in malware addons recently that force yahoo search upon users against their will.
could you give us more informati…
great, thanks a bunch - i'll forward this information to get this addon removed!
the date-stamp also shows that it just got installed 3 days ago (sunday 6:31pm). do you by any ch…
hi, as mentioned before, firefox for android is fully supporting the current google/android autofill api: https://developer.android.com/guide/topics/text/autofill
so most exter…
thanks for reporting back - can i ask for one more favour which might help in tackling this malware and get rid of it for other affected users too:
the reset should have created …
hi, there was no recent change in that area to my knowledge. from your description it sounds like you want to enable the history sidebar - you can enable that with the ctrl+h keyb…
hi, it should be possible to disable that bar when you go into the firefox ''menu ≡ > customize... '' panel and uncheck the titlebar option that's listed in the bottom left of tha…
hi, thank you for the report - there seems to be an increase in malware addons recently that force yahoo search upon users against their will.
could you give us more informati…
then please also try to temporarily disable tracking protection for ebay by clicking on the purple shield on the left of the address bar. in case that doesn't help either i'd take…
hi, resetting your account password will delete all data stored on the firefox sync servers - there is a warning displayed about this before this step is taken and there is no way…
hi roberto, please try if the following steps can help:
# enter '''about:config''' into the firefox address bar
# confirm the info message in case it shows up
# search for the …
hi maureen, thank you for providing your information. unfortunately this like an issue caused by adware/malware. please try to launch firefox in safemode once, then go to the fire…
hi john, this is probably happening because you have installed and are upgrading firefox through your distro's packet manager. in this case the update schedule is outside the cont…
hi alan, please visit your existing question at https://support.mozilla.org/en-US/questions/1302487 and reply directly within that forum post. thank you
hi patelpreku85, thank you for the report - there seems to be an increase in malware addons recently that force yahoo search upon users against their will.
could you give us m…
i have an account on that site as well but no problems on login with current versions of firefox, so i don't think it's a general problem with the browser or new versions. have yo…
can you please copy and paste the two blocks of the certificate chain here as well - even though it might look gibberish, that's where the real information is contained...
are you able to click on the error code in order to inspect the failing certificate? of particular interest would be who is mentioned as the issuing instance of such a certificate…
thanks for reporting back, malwarebytes should be fine - it's just a scanner but not actively tampering with network traffic.
& yes, please take a look if your system clock is co…
thank you, from those profiles there isn't any huge obvious resource use showing either, so this is a bit of a mystery to me. perhaps you could look into if there's a new graphics…
