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Duplicate Subtitles in Firefox

When I watch Downton Abbey on PBS from outside the U.S, using the Firefox VPN in a Private Window the Closed Captions of the PBS video are displayed TWICE: one above the … (tuilleadh eolais)

When I watch Downton Abbey on PBS from outside the U.S, using the Firefox VPN in a Private Window the Closed Captions of the PBS video are displayed TWICE: one above the timeline and the other above it.

This issue is specific to this particular show AND to the Firefox browser.

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Media resource could not be decoded

There are audio and video files for which I receive in the console that they can't be decoded. Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_… (tuilleadh eolais)

There are audio and video files for which I receive in the console that they can't be decoded. Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_RANGE_ERR (0x806e0069)

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Firefox sharing mic intermittently stops sharing

I play online bridge (Trickster) twice a week and set up Firefox to share video and sound with my USB mic. (Windows 10 desktop, Trickster opened in Firefox). Most of th… (tuilleadh eolais)

I play online bridge (Trickster) twice a week and set up Firefox to share video and sound with my USB mic. (Windows 10 desktop, Trickster opened in Firefox). Most of the time it works fine but occasionally the other bridge players will tell me they can no longer hear me. When I click on the mic icon the message is that Firefox is using the mic. The settings still say that the mic is being shared. Sometimes a windows reset will fix the problem but not always. Can you explain what might be happening.

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I have been receiving Directv content in Mozilla Firefox for months without an issue when Suddenly, two days ago it suddaenly stopped and the messge read "we couldn't play this content at this time" I would like to understand why this happened.

I was receiving Directv content on Mozilla Firefox for months without issue. Suddenly it stopped completely and left a message "We couldn't play this content at this time… (tuilleadh eolais)

I was receiving Directv content on Mozilla Firefox for months without issue. Suddenly it stopped completely and left a message "We couldn't play this content at this time". I don't understand why this happened or how to fix it. I want to do all my browsing with Mozilla Firefox so I need help. It would be truly excellent if I could speak to a human about this issue. Please.

Open 2 1 37

Thanks for explaining! I understand now. I’ll make sure to be specific in my feedback. For example, I notice YouTube videos sometimes play choppy on Firefox, especially in HD, instead of just saying “something is broken.” I hope that helps! 😊

Got it! I’ll be more specific next time. For example, YouTube videos often play choppy on Firefox, especially in HD. Thanks for the guidance! 😊

Faoi Ghlas 1

Does Firefox support audio previewing?

Coming from Chrome for a very long time to firefox I am used to clicking an embedded audio opening a new tab with a "playthrough" feature. When I have tried this with Fir… (tuilleadh eolais)

Coming from Chrome for a very long time to firefox I am used to clicking an embedded audio opening a new tab with a "playthrough" feature. When I have tried this with Firefox it automatically downloads or skips this preview capability.

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audio stutter/break when skipping ahead or going back via arrow keys or any other button

for any website playing a video, if i skip ahead or go back, the audio breaks. Its not a smooth transition like chrome. It is like it suddenly cuts off the audio and then… (tuilleadh eolais)

for any website playing a video, if i skip ahead or go back, the audio breaks. Its not a smooth transition like chrome. It is like it suddenly cuts off the audio and then begins at the skipped ahead point.

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In eBird.org, sonograms of bird songs do not work on this laptop (Win10 updated),

I use eBird extensively. When I try to play the audio (with sonograms), I get a message that says "We are still processing this file. Try again later". These files perfor… (tuilleadh eolais)

I use eBird extensively. When I try to play the audio (with sonograms), I get a message that says "We are still processing this file. Try again later". These files perform well on my Android phone, so I know it it is not eBird's glitch. I am confused about the setting options on Firefox that I need to set. These files are usually .wav format. I have tried to open a ticket with eBird, but have not had a response. Can you guide me? Thanks.

Open 3 1

Thanks for explaining! I understand now. I’ll make sure to be specific in my feedback. For example, I notice YouTube videos sometimes play choppy on Firefox, especially in HD, instead of just saying “something is broken.” I hope that helps! 😊

Got it! I’ll be more specific next time. For example, YouTube videos often play choppy on Firefox, especially in HD. Thanks for the guidance! 😊

Open 1

Video problem

Bonjour, Les vidéos du site Eurosport ne sont pas lues. Affichage d'un message "Une erreur est survenue, merci de recommencer". Le problème n'est pas résolu par la désact… (tuilleadh eolais)

Bonjour, Les vidéos du site Eurosport ne sont pas lues. Affichage d'un message "Une erreur est survenue, merci de recommencer". Le problème n'est pas résolu par la désactivation de Ghostery ni via les paramètres des sites ni après effacement du cache.

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