sync broken

Can't get firefox mobile to snyc with firefox for windows. Hit sync on both devices multiple times. Also signed out abd back in on both devices to force a resync also syn… (tuilleadh eolais)

Can't get firefox mobile to snyc with firefox for windows. Hit sync on both devices multiple times. Also signed out abd back in on both devices to force a resync also syncable items on Android are greyed out please help.

Open

For no apparent reason or cause I have had all saved passwords erased from Firefox Browser, Why-How?

I believe that Firefox had a recent update which was auto implemented after-which my entire collection of saved passwords disappeared off of my Desktop computer. Over the… (tuilleadh eolais)

I believe that Firefox had a recent update which was auto implemented after-which my entire collection of saved passwords disappeared off of my Desktop computer. Over the next couple or more weeks I reconstructed many of the passwords and was heading back to normal. Today, for unknown reason my entire collection of saved passwords have again been erased and I do not know how and assume they are not recoverable so am back to square one. On my home computer I have it set to not allow auto updates and have a Firefox update waiting and hesitate to allow it, expecting the same result there to my saved passwords. Nothing significant has been done to or with my computer in this same time period so am at a loss as to why this happened not just once but now twice with cause unknown (I am unaware of any second Firefox update in the interim which could have caused this but cannot rule this out).

Open 2

Thunderbird Meadow – Dark theme menus fixed teal background

Using the system color theme, where my Windows 10 system is set to the dark color theme, I see Thunderbird 153+ Meadow showing popup menus with weird dark teal background… (tuilleadh eolais)

Using the system color theme, where my Windows 10 system is set to the dark color theme, I see Thunderbird 153+ Meadow showing popup menus with weird dark teal background. The standard Window menus (File, Edit, ..., Help) appear to use slightly different background, which still doesn't match my system color. Is there a setting I'm missing to have these menus shown with my system dark color theme (like current Fx, and previous Tb versions)?

I'm using my system color accent setting, but I'm seeing changing this Tb setting doesn't seem to affect the menus background.

I've also noticed I'm not seeing this on Windows 11 – the menus background is fine, although on Windows 11 I'm still noticing this teal "accent" appearing in certain elements of the popup menus, f.e. the color of menu item keyboard shortcuts.

Open

Thunderbird won't accept correct password

Thunderbird demands my password for outgoing SMT server when I go to send an email but when I enter it, system won't accept it even though it is the correct password. I h… (tuilleadh eolais)

Thunderbird demands my password for outgoing SMT server when I go to send an email but when I enter it, system won't accept it even though it is the correct password. I have had this problem for some time and it comes and goes. Sometimes I have ebeen able to send without a problem, then it comes back I had a helpful reply from this forum (can't find who posted it - Mick?) tellling me to go into the error console (Ctrl + Shift + J) and delete eveything in that. I tried that. It worked at first, but now when I do it, it has no effect. And the problem now appears to have become permanent, although occasionally after I have been working for some hours, then suddenly I can send without any problem. Problem hasn't budged though for a couple of days now. This is a mysterious and erratic gremlin, which now seems to have taken root. Any suggestions please? Carol

Open 6

Allow creation of whitelist for local LAN based websites

I have several websites in my own LAN. They run on HTTP. When I open one of these sites Firefox forces me to jump through hoops before I am allowed to open the intended w… (tuilleadh eolais)

I have several websites in my own LAN. They run on HTTP. When I open one of these sites Firefox forces me to jump through hoops before I am allowed to open the intended webpage, because they are not running HTTPS, nor have a certificate. The security mechanism is valid for remote hosted websites, and I like the functionality.

But I own, operate and trust my LAN based websites, but I cannot prevent Firefox from complaining about them. I must do the song and dance to finally be able to open the webpage. All webbrowsers (Safari, Firefox, Chrome) do this, and it is very annoying

Solution: Allow the user to create a whitelist, either based on the website's ip adress, mDns name or blanket subnet. Come up with a solution that is easy for the user, and inspiring for your competition!

Open 7

Can't back up

I've been relying on backup/recovery from backup because firefox now deletes my profile/session every time it does a meaningful update (several times a month). Now, one s… (tuilleadh eolais)

I've been relying on backup/recovery from backup because firefox now deletes my profile/session every time it does a meaningful update (several times a month).

Now, one stupid/broken thing is that I have to re-enable backup every time I restore my profile/session (this setting, backup ON, should be included in the profile/session!).

The second broken thing is that now I can't re-enable backup today, after yesterday's update.

I can fakely turn backup ON, but when I click "backup now", I always get "Hmm, there was a problem backing up. Learn more"

Learn more has no useful information. Waiting a few minutes, like it suggests, does nothing. Now, I'm going to get my profile deleted the next time firefox updates, and I won't even be able to restore from backup.

Finally, whoever's in charge of this feature needs to learn English. Log in is a verb, login is a noun and an adjective. Similarly, back up is a verb, backup is a noun and and adjective. You can't "backup" your profile. You BACK UP your profile. A backup is a noun. You can't do nouns. You do verbs. I back up my profile. I back up (verb) the backup (noun) in a backup (adjective) file.

Open 2

you've started prompting me each time to sign in to the internet, with a link to a site that is marked as dangerous and prohibited.

Sometime in the last week or two, every page starts with a banner that says "you must sign in to the internet to continue". I'm already/always signed in. On those few occ… (tuilleadh eolais)

Sometime in the last week or two, every page starts with a banner that says "you must sign in to the internet to continue". I'm already/always signed in. On those few occasions when I click on the network login link (rather than clicking X to dismiss this dangerous and wrong banner), it shows a very dangerous site and says that site is prohibited. (As it should be.) So why is the banner demanding that I log in (forcing me to click X to dismiss it)? This feels like your site has been compromised, that some malicious actor is forcing this prompt on every page. (And even after I click X to dismiss it, it reappears 10-15 minutes later.

Open 8

Profiles not showing correctly and cannot edit

Hi, I'm running FF 149.0 (64-bit) on Windows 11. I've used profiles for a while now and on several occassions I've "lost profiles". Currently I have three profiles which… (tuilleadh eolais)

Hi, I'm running FF 149.0 (64-bit) on Windows 11. I've used profiles for a while now and on several occassions I've "lost profiles". Currently I have three profiles which I set up and edited the icon and colour associated with each. When I launch FF I see the Profile Manager and can select any of the three and I can create a new profile which shows here. However, once in any one of the FF profiles I don't see the others - by which I mean that when I go via the hamburger lines top right and click on the current profile, the 'other profiles' section is blank. I also cannot edit the profile from using the edit pencil top right (after clicking the hamburger lines and clicking on the current profile), it takes me to about:editprofile but the page is completely blank. Confusingly, if I go to about:profiles I see two profiles, neither of which shows up in the Profile Manager! I'm going round in circles trying to understand where to edit my exisitng profiles and make sense of the five profiles that don't all show up in the same place!

Solved 20 1 129

Can I recover a deleted Firefox profile?

Hi, I've accidentally created a new profile and I totally didn't know what was happening as I've had this internet browser setup for years and didn't even remember creati… (tuilleadh eolais)

Hi, I've accidentally created a new profile and I totally didn't know what was happening as I've had this internet browser setup for years and didn't even remember creating a profile. That's why I ended up deleting all profiles thinking that's how to get things back to how they were but now everything is gone, years worth of saved bookmarks, passwords etc. It only happened recently and I have not restarted my laptop, not emptied the bin folder etc. Is there any way to recover my profile? I'm on a Mac.

Open 1

Can't access about:keyboard.

I can't access the keyboard hotkeys config page as instructed in https://support.mozilla.org/en-US/kb/customize-keyboard-shortcuts-firefox. Typing about:keyboard into the… (tuilleadh eolais)

I can't access the keyboard hotkeys config page as instructed in https://support.mozilla.org/en-US/kb/customize-keyboard-shortcuts-firefox. Typing about:keyboard into the address bar gives an Invalid URL error, as seen in the attached screenshot. I am able to access other about: pages.

Open 1

Problem signing in with Thunderbird and Oauth2

Hello Due to a massive cluster**k this morning, I changed my password by accident I think I've now got everything working again, except that Thunderbird cannot sign in t… (tuilleadh eolais)

Hello Due to a massive cluster**k this morning, I changed my password by accident I think I've now got everything working again, except that Thunderbird cannot sign in to my Google Account What I don't understand is that I have a password with normal and special characters and numbers, but the Oauth2 password is very different of course How do I know what to change my Oauth2 password too? Or perhaps the question should be how do I now generate a new one that goes with my new "normal" password Thanks in advance for any help

Open

how do I stop the adding of all email addresses received in a message to my address book?

When I receive an email, all the addresses in the incoming email are added to my address book. As a result I get email addresses added of people I don't even know. I wa… (tuilleadh eolais)

When I receive an email, all the addresses in the incoming email are added to my address book. As a result I get email addresses added of people I don't even know. I want to stop that.

Open

connection to server timed out

Hello, My internet provider is RCN. For the past couple of months, I’ve occasionally been getting the message, “Connection to server imap.rcn.com timed out.” As a result,… (tuilleadh eolais)

Hello,

My internet provider is RCN. For the past couple of months, I’ve occasionally been getting the message, “Connection to server imap.rcn.com timed out.” As a result, I’m unable to receive emails via Thunderbird.

All my settings are correct. Usually, the problem resolves itself within 24 hours, but sometimes, like this time, it lasts longer.

Any suggestions? Best, Magda

Open 7 2