Showing questions for topic:

[Known Issue] Thunderbird printing empty PDF files.

Edit: Just saw it was already a known issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1959171 I've found out that on both Linux and Windows since the last update (154… (tuilleadh eolais)

Edit: Just saw it was already a known issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1959171

I've found out that on both Linux and Windows since the last update (154.0), the PDFs printed directly from the Thunderbird PDF viewer, prints out blank PDF.

To recreate this, open a PDF attachment in an email, simple double click on it, in the top right corner on the tool bar, press the little printer icon, choose either "Save as PDF" or print to the actual printer, in both cases, you will get one blank PDF page.

Open 1 7

PDF attachments now blank when printed. Worked great til today.

This isn't really about messaging, it's about attachment printing, but I can't find a better topic to file this under. I get emails with PDF attachments dozens of times a… (tuilleadh eolais)

This isn't really about messaging, it's about attachment printing, but I can't find a better topic to file this under.

I get emails with PDF attachments dozens of times a month. When I print the PDF's, I always select "print headers & footers" and never had an issue until this morning. Now if I "print headers & footers" all I get is headers & footers, no portion of the PDF file is visible on the printout. If I unselect that, what I get is a blank page. Changing margins doesn't help. Changing the Scale doesn't help. Saving the files and then printing them from Adobe works fine, but obviously I don't want those extra steps and I DO want the headers & footers from Thunderbird.

Windows 11 home, 25H2 26200.9168 Thunderbird 154.0 64 bit, it auto-updated itself to this version sometime in the last day or two.

Open 8 22

can no longer copy attachments to Quickbooks by dragging into the program or to a folder on drive

After the most recent update to Thunderbird, I can no longer copy attached files on incoming emails to either my Quickbooks program or a folder on the hard drive by dragg… (tuilleadh eolais)

After the most recent update to Thunderbird, I can no longer copy attached files on incoming emails to either my Quickbooks program or a folder on the hard drive by dragging over. Now must copy manually to drive. Can this be corrected?

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incoming email size and attachment image storage and efficiency

hello, i cannot seem to find a solution online, hopefully someone can help. i often receive emails with images attached, and most of the time people don't resize their im… (tuilleadh eolais)

hello, i cannot seem to find a solution online, hopefully someone can help.

i often receive emails with images attached, and most of the time people don't resize their images. you can imagine over time this all adds up in the email storage folder total size.

i dont always need to keep a 6mb image version, it can be reduced after i am done.

i would like a method to resize the received emails image attachment, to at least still have a smaller copy for refence, but not end up with a huge thunderbird email account profile (in the email received not externally saved)

preferably a one click solution, or even a routine i can run on the file system, etc. or some way to edit the received email and its attachment in program.

thanks

Open 10 189

Åbne vedhæftet tmp fil i mail

When I get an attachment as a reply in an email it is with tmp file name. It cannot be opened because Thumberfird does not have a file association program, Using libre of… (tuilleadh eolais)

When I get an attachment as a reply in an email it is with tmp file name. It cannot be opened because Thumberfird does not have a file association program, Using libre office with here I cannot find a file association either. Hoping for some help. Thanks in advance. PS. Should the questions be asked in English?

Open 3

Every now and then I send an email with many attachments, but they don't always go through.

My emails that I send usually have the same attachments, but sometimes the emails are returned to me undelivered for various reasons, but I have realised that in some cas… (tuilleadh eolais)

My emails that I send usually have the same attachments, but sometimes the emails are returned to me undelivered for various reasons, but I have realised that in some cases it's because 2 of my docs (although in PDF) don't want to go through unless I send them separately. Is there a way of increasing the size of attachments I can send?

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Thunderbird email attachments disappear when message trashed

When I trash an email, I can no longer view the attachments in the trash file, though the email itself remains until the setting for trash deletion has been reached. Sin… (tuilleadh eolais)

When I trash an email, I can no longer view the attachments in the trash file, though the email itself remains until the setting for trash deletion has been reached. Since I have a gmail email address I can still view the attachments via the website for gmail. Does the attachment disappear on Thunderbird because of a setting - or is this a "feature" of Thunderbird?

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Delete attachments Thunderbird has opened.

Where does Thunderbird put attachments that I open (say a PDF I opened)? Sometimes these documents are sensitive and I want to assure any temporary copies are deleted, e… (tuilleadh eolais)

Where does Thunderbird put attachments that I open (say a PDF I opened)? Sometimes these documents are sensitive and I want to assure any temporary copies are deleted, either manually but preferably automatically

Will setting "browser.helperApps.deleteTempFileOnExit" to "True" help?

Thank you.

Open 1 10

Couldn't forward attachment which I received.

When I try to forward email with attachment. I get a error message stating I dont have access for the attached file so every time I have to remove the attachment in the e… (tuilleadh eolais)

When I try to forward email with attachment. I get a error message stating I dont have access for the attached file so every time I have to remove the attachment in the email and download the attachment from original email and attach to my email. Which is frustrating and time consuming process.

What I thick is there is storage path issue with my email setup.

Please assist to resolve this issue.

Open 2 10

sending of the message failed. there was an error attaching file. please check that you have access to the file

I have an issue when trying to forward an email that contains an attachment. I receive the following error message: "Sending of the message failed. There was an error att… (tuilleadh eolais)

I have an issue when trying to forward an email that contains an attachment. I receive the following error message:

"Sending of the message failed. There was an error attaching the file. Please check that you have access to the file."

I am using Thunderbird version 152 on Windows 10 Pro.

This issue only occurs when forwarding emails with attachments. Other email functions appear to work normally. Has anyone else encountered this issue? I would appreciate any help or suggestions. Thank you in advance.

Open 1 10

Forwarded attachments disappear after first IMAP draft save and subsequent saves fail with NS_ERROR_FILE_NOT_FOUND

Thunderbird 152.0.1 (64-bit) Build ID: 20260630165458 Windows 11 IMAP account hosted by Wedos I found what appears to be a reproducible bug when forwarding messages with … (tuilleadh eolais)

Thunderbird 152.0.1 (64-bit) Build ID: 20260630165458 Windows 11 IMAP account hosted by Wedos

I found what appears to be a reproducible bug when forwarding messages with attachments.

Steps to reproduce:

1. Open an email with a JPG attachment. 2. Click Forward. 3. Save the message as Draft (IMAP Drafts). 4. Without closing the compose window, save the draft again.

Result:

The second save always fails with:

"An error occurred attaching 20260520_123800.jpg. Please check whether you have access to the file."

Error Console shows:

Failed to fetch attachment NS_ERROR_FILE_NOT_FOUND url=file:///C:/Users/<user>/AppData/Local/Temp/nsmail-1.jpg

I also observed that after the first draft save Thunderbird deletes:

C:\Users\<user>\AppData\Local\Temp\nsmail-1.jpg

However, the compose window still references this deleted temporary file.

Additional observations:

- Creating a new message and attaching a file from disk works correctly. - Forwarding a message without attachments works correctly. - Removing the forwarded attachment and attaching the same file from disk also works correctly. - Closing and reopening the saved draft restores normal behavior.

This appears to be a bug where the compose window continues using a deleted temporary attachment instead of the attachment stored in the IMAP draft.

Can anyone reproduce this with Thunderbird 152.0.1?

Open 1 30

Thunderbird fails to save an inline forwarded email with inherited attachments as a draft on the second save.

Hello, we have a reproducible issue in Thunderbird when forwarding emails with attachments. Environment: Windows 11 Professional Thunderbird version 152.0 (The issue also… (tuilleadh eolais)

Hello,

we have a reproducible issue in Thunderbird when forwarding emails with attachments.

Environment: Windows 11 Professional Thunderbird version 152.0 (The issue also occurred in the previous Thunderbird version) POP3 account Mail provider Strato AVG Business Antivirus installed, but the issue also occurs after testing AVG related settings Issue occurs with different attachment types and sizes, for example PDF and DXF files

Steps to reproduce:

1. Open an email with an attachment. 2. Forward the email using Forward Inline. 3. Add recipient and some text. 4. Save the message as draft. 5. The first save works. 6. Save the same draft again, with or without changing the text.

Actual result: The second save fails with an error message similar to:

“Your message cannot be saved as a draft. There was an error attaching [filename]. Please check if you have sufficient access rights to the file.”

Expected result: The draft should save repeatedly without an attachment error.

Important observations: The problem occurs with all tested attachments, not only one specific file. The file size does not seem to be the cause. The issue also occurred with a small DXF attachment of about 355 KB. The issue also occurs in Thunderbird Troubleshoot Mode. The issue still occurred after creating a new Thunderbird POP3 profile and downloading the remaining emails again from the Strato POP3 mailbox. Changing the draft folder did not solve the issue. Removing temporary Drafts files and rebuilding the Drafts index did not solve the issue. The issue originally appeared to be related to AVG, but later tests showed that AVG is not the main cause. If the automatically inherited attachment is removed from the forwarded message and then manually dragged again from the original email into the draft, the draft can be saved without problems. Changing forwarding mode from Forward Inline to Forward as Attachment solves the issue.

Conclusion: This looks like a Thunderbird issue with automatically inherited attachments in inline forwarded messages. The first draft save works, but on the second save Thunderbird seems unable to reprocess or resolve the inherited attachment and shows a misleading access rights error.

We would appreciate any advice on how to further troubleshoot or resolve this issue. If this is a known bug, we would also be grateful for any information regarding a planned fix or available workaround. We are happy to provide additional information, screenshots or perform further tests if needed.

Open 3 40

Attachment disappear in forwarded maessage after long editing

Hello, When I forward message with some attachments, new windows opens, with e-mail and attachments, and I can open and review them. If I edit (or not) that message, for … (tuilleadh eolais)

Hello,

When I forward message with some attachments, new windows opens, with e-mail and attachments, and I can open and review them. If I edit (or not) that message, for no more than couple minutes, I can send it without problems.

But if I left windows open for some time (let say more than 10 minutest, but I not figured out exact amount), I can't view attachments. If I double-click on icons, nothing happens. If I try to send that message, I get message about missing file.

I've noticed, that after opening new window with forwarded message, attachments are copied to %TEMP% folder as nsmail.pdf (or jpg or something). After some time (10 or more minutes as mentioned before) these files disappear, and then problem begins.

The same problem occurs with MAPI generated message with attachment.

Problem tested at two PCs, one PC with 32bit viersion of TB and IMAP, and another with 64bit and POP.

Open 4 30

Why can't I send photos from my computer when thunderbird keeps saying / see below under How can we help?

thunderbird keeps stating the following: Sending of the message failed. There was an error attaching My 2nd photo spraying P1080183.JPG. Plese check that you have acces… (tuilleadh eolais)

thunderbird keeps stating the following: Sending of the message failed. There was an error attaching My 2nd photo spraying P1080183.JPG. Plese check that you have access to the file.

I get this on the 3 pictures I took myself. What is wrong with your system now? Is this an AI problem? Why am I getting questioned on my pictures now??? Very irritating since no one can answer this simple question.

Pictures are of my area / since I can't find any version number for Thunderbird / but it is updated always it is the most current when AI is present

Open 3 40

Save all attachments not working

There are two pdf files attached to an email I received. When selecting view all and then save all, one file gets saved with the name of the other file, and a zero byte f… (tuilleadh eolais)

There are two pdf files attached to an email I received. When selecting view all and then save all, one file gets saved with the name of the other file, and a zero byte file is created with correct name. The other file is not saved. This erroneous behaviour is repeatable.

Open 1 40

Disable attachment preview popup

I am looking for a way to disable the attachment preview pop-up for incoming emails. Almost all attachments I receive are PDFs and it doesn't work with them, only showin… (tuilleadh eolais)

I am looking for a way to disable the attachment preview pop-up for incoming emails. Almost all attachments I receive are PDFs and it doesn't work with them, only showing a black screen. Further, the popups cause my auto-hide taskbar to keep unhiding and getting in the way of my work.

Open 4 30