Thunderbird Community Forum

Recently a pop-up asks me to enter a password to receive/send messages in my Thunderbird emails. Each time I enter the password, the pop-up message comes back w/in seconds asking me to retry or enter new password or cancel. It seems there is difficulty logging in as imap-mail.outlook.com has failed to connect. Does anyone have any suggestions on how I can correct this issue? In simple terms please with step-by-step directions. Thank you kindly!!!

Very recently, when I click on "write" to do a new email I get the normal form but the body of the email is totally weird - paragraphs of some sort of "code" that looks like this:

- PK?????!ߤ�lZ? ????[Content_Types].xml �??(�?���n�0?E���?��Ub袪*?�>�-R�??{?V��Ǽ��??QU?� l"%3��3Vƃ�ښl ?�w%�?=���^i7+���-d?&�0�A�6�l4��?L6?0#�Ò�S O����?X��*��V$z�3?��?3����?��%p)O�???^�??���5}

I need to delete this stuff before writing the email. What do I need to do to get rid of this? Thanks

Hi-my question is simple, why is Thunderbird locked to me past 08/07/2024. I have answered lots of security questions but still can't access my emails. Arthur Sutton

HI,

I am using Thunderbird 128.1.1esr (64-bit) but recently I am facing an issue with password which keep asking password even after putting right password many times , almost 10 to 15 times putting the password then only allow me to login , It seems password manager not keeping /remembering password. I already delete the saved password and re-enter new one but no result.

Please help me in this regards.

Bhavesh

Under Thunderbird v128.1.1esr the passwords of accounts couldn't be saved via password manager. The list of saved passwords is empty. But if I run Thunderbird in debug mode the list is shown correctly. What can I do to not been prompted everytime for passwords ?

Thunderbird periodically request to compact my emails. I generally do the compact when requested. The last time I did a compact the emails in my inbox were still listed in the message list header pane but when I tried to go back and read them, they were either blank or a whole bunch of alphanumeric characters were displayed. The emails in my send file were not affected and none of the emails in my other various folders were affected. Searching around on this forum I found that selecting the inbox folder and then properties->repair may be the answer, but it just wiped out the recent inbox emails. The emails that had come in after the compact process. All new emails that come in are readable and I can see them in the message pane. I hope you can help. Thank you

I am using windows 10 Edition Windows 10 Pro Version 22H2 Installed on ‎8/‎24/‎2020 OS build 19045.4780 Experience Windows Feature Experience Pack 1000.19060.1000.0

Thunderbird version 128.1.1esr (32-bit)

I quit working for a company and my email account with them was closed. However, I like to keep the emails around just to have some history.So I am trying to disable the account without wiping it out of my thunderbird. Following advice from another question, I turned off checkboxes in my server settings (shown in image).However, regardless of this, whenever I open thunderbird and various other times besides, it pops up this demand for my password for that account (second image, note the banner at the top). How can I REALLY TRULY deactivate the account so that thunderbird will never again try to read anything from it?

Good day,

In random emails, I have a problem like in the picture. It means that the email content is corrupted, the subject and the rest of the data match. For other colleagues in the same mailbox, the email content displays correctly.

Do you have any ideas for this problem?

Thunderbird no longer sends emails from my standard account. Receiving continues to work without any problems. The provider is Vodafone with the .kabelmail.de address Screenshots show the settings. Otherwise these always worked. I've already set the TLS version to 1 in Thunderbird, without success.

The error message can be seen in German on the other screenshot and means in English:

"Failed to send message. Error sending message. The mail server responded: spam id=155817::1723829084-40E2144E-91888C35/29/1527808. Please check the message and try again."

On my Windows 10 laptop, Thunderbird updated from version 115.14.0 to 128.0.1esr, then two days later, to 128.1.0esr. After the last update, the mail tab is completely blank. Other tabs, such as address book and calendar, display properly. Thunderbird appears to work properly, because messages are downloaded and filtered normally.

I have tried changing to different layouts, clearing the startup cache, deleting and reinstalling both version 128 releases, upgrading from 128.0.1 to 128.1.0, and deleting (actually moving) the contents of the "smart mailboxes" folder, but nothing restores my view of mail folders or messages.

The error log reads: 1723992037003 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons 1723992038519 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled 1723992038519 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled Uncaught (in promise) NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgFolder.server]

   setFolderPropertiesFromFolder chrome://messenger/content/folder-tree-row.mjs:399
   setServer chrome://messenger/content/folder-tree-row.mjs:262
   _createServerRow chrome://messenger/content/about3Pane.js:2135
   initServer chrome://messenger/content/about3Pane.js:962
   _initMode chrome://messenger/content/about3Pane.js:2121
   _toggleMode chrome://messenger/content/about3Pane.js:2069
   set activeModes chrome://messenger/content/about3Pane.js:1972
   init chrome://messenger/content/about3Pane.js:1611

folder-tree-row.mjs:399 Uncaught (in promise) TypeError: win.messageBrowser is undefined

   openTab chrome://messenger/content/mailTabs.js:102

mailTabs.js:102:13

Is one of my configuration files corrupted? Any help would be appreciated.

I have thunderbird 128.1.1 load on my computer. Every time it loads it asks for the pop.gmail password. I just had to change all my gmail passwords for fraud protection.

Thunderbird will not accept the new passwords, keeps returning to the the same screen. Recognized that password from google had been changed, but won't accept any passwords from google

Not running firewall, VPN or antivirus program.

Even when I had to change signature information in accounts, it does not keep the data like I was never there. I had 1 gmail account I added and next time I opened thunderbird it was not there.

Operating system info

Device name Toms-Powerhouse Processor 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz Installed RAM 32.0 GB (31.6 GB usable) Device ID F5A93EC4-DA36-49B4-8B6C-F4A129C56DD5 Product ID 00355-60680-71620-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro Version 23H2 Installed on ‎9/‎29/‎2022 OS build 22631.4112 Experience Windows Feature Experience Pack 1000.22700.1034.0

what does this message mean and how do I fix it?

"The current operation on 'Blocked' did not succeed. The mail server for account mail@XXXXXX responded: Mailbox doesn't exist: INE"

Hi - I can't send emails from Thunderbird. I get a message (see attachment). The last time it worked normally was Friday. Since then the window with the message in it appears each time. Anybody know what the problem might be?

I had all files downloaded from my old PC to an external harddrive and uploaded to a new PC. My Thunderbird account does not appear on the new one. How do I correct this?

Thanks for any help with this.

Damian

I cannot see any mail in my inbox even tho it says there are over 300. When a message comes in, it disappears after a few minutes.

I have searched the forum and have not seen my issue.

Any help would be appreciated.

Thank you

We travel to FL for winter months and occasionally North for summer. In the past we have had no problem moving our profile between the two systems. This spring when we returned from FL, when the Profile was put on the DT at home, we saw major differences. We had always dealt with POP systems so we stored all email on a local system. We, my wife and I, have 5 different email addresses, all of which WERE on the same inbox. After this spring move to DT, all 5 had different accounts and inboxes. After this, our old inbox was stored in Local Folders. This we could live with. BUT

The remainder of our local folders were incomplete. We had about 1/3 of what was on the Laptop available on the Desktop. There was an unused Profile that had all of the Local Folder folders in it. It had taken me about of month to explore the difference, we had other things to do including an emergency trip back to FL to determine whether our condo was flooded with sewage as our next door neighbors was. It wasn't!!

So, I have tried a simple copy and paste to move the many missing Local Folders, both mozmsgs and sbd, to no avail. Is it possible to update my current Profile with the older info. It appears both DT and LT are the same version of Thunderbird. If so - please help this old computer hobbyist. I started in 78 with an IMSAI and CP/M writing printer drivers in assembly. Since then, a lot has happened and I'm no longer "up to date".

Dan Schuder dschuder11@gmail.com

My send button has disappeared. I think it was after I removed a menu including "encrypt" by accident. I have tried following some of the suggestions on earlier posts, but when I go to "customize" there is still no send button. How can I restore it?

Hello, we have added a new email address and currently it is not possible to send emails from any email address in thunderbird. It reports an error: Failed to send message. Authentication on the mail server (SMTP) was not possible

I recently upgraded my computer and re-installed Thunderbird with my several e-mail accounts. Somewhere, while setting up my various accounts, I used a comma (,) instead of a dot (.) in the account name; i.e. cxxx,xx@comcast.net instead of cxxx.xx@comcast.net. Now, when I try to send a message from that account I get the error message shown below. Receiving messages is not affected. My equipment is a Dell Optiplex 7010, 13th generation i7 CPU (x64), 16 Gb RAM, Windows 11 Pro, Thunderbird 128.1.1esr (64-bit). I cannot find a location or means to correct the comma vs. dot error anywhere in my Comcast account or in Thunderbird. What do you suggest? Thanks... Jim <jmcarp43@gmail.com>

Error message (can't send full screen shot):

Login to server smtp.comcast.net with username carp,jm@comcast.net failed.

I am unable to collapse all folders. My resurch on the internet, and your help has failed to find a working salution. I am running build 128.1.1esr 64bit working with my Gmail account. Most solutions found advise to "right click on the high level folder to close and select "Collapse All" from the context menue. This selection is not visable.

1. Please advise how to do this. 2. Is there a switch to collaps all when exiting the application?

Thanks.

Paul Gardener paul.gardener.1@gmail.com