Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist

Can't reset password... reset email not received

I've tried numerous times to reset my password and click the dialog to send the reset mail to my email address. My address is the valid one for my account. This mail is … (tuilleadh eolais)

I've tried numerous times to reset my password and click the dialog to send the reset mail to my email address. My address is the valid one for my account.

This mail is not being received. it's not getting to my inbox nor is it going into the spam folder.

I resent the mail and added accounts@firefox.com to my contacts as suggested.

What should I do?

Asked by Dmelzer 1 uair ó shin

Last reply by Dutch Dummie 39 nóiméad ó shin

  • Réitithe

Latest vrsion of Firefox is logging me out of sites.

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by r… (tuilleadh eolais)

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by resetting profile, which I do NOT want to do.

Anyone have any suggestions other than the standard ones about cookies, preference settings having to do with cookies, private browsing, deleting all cookies, deleting cookies files in profile folder, extension issues, etc?

Thank you!

Asked by lkutchermusic 1 mhí ó shin

Answered by jscher2000 1 mhí ó shin

Funny 'popups' on home page

I'm using a Dell Latitude 3190 3in1 laptop with Win10Pro. My Firefox home page is my local internet provider's main page. Why do I keep getting oval popups in the lower l… (tuilleadh eolais)

I'm using a Dell Latitude 3190 3in1 laptop with Win10Pro. My Firefox home page is my local internet provider's main page. Why do I keep getting oval popups in the lower left hand corner telling me I have people all over the internet interested in my internet service provider?

Asked by dano2 6 huaire ó shin

Last reply by dano2 1 uair ó shin

Firefox keeps logging me out of all websites I log into

I have been having an issue with firefox logging me out of all the websites I stay been logged into, like youtube, facebook and amazon. I have my settings set to where th… (tuilleadh eolais)

I have been having an issue with firefox logging me out of all the websites I stay been logged into, like youtube, facebook and amazon. I have my settings set to where things should be remembered and cookies should not be cleared but i am still being logged out of the sites I stay logged into. This issue started in October after one of the firefox updates. I am having the same problem on both of my computers, one with windows 10 and one with windows 7. Firefox appears to be clearing cookies because even though I don't stay logged into ebay due to having two accounts, my search settings in ebay keep getting cleared too, just as they were if I had cleared the cookies myself. And my settings are set to where cookies should not be cleared.

Asked by Dakota66 1 uair ó shin

Picture-in-Picture keeps zooming in on and cutting off parts of videos

So, I've been using the Picture-in-Picture feature of Firefox a lot - when it works well, it's a really useful feature, especially if, like me, you use a second screen to… (tuilleadh eolais)

So, I've been using the Picture-in-Picture feature of Firefox a lot - when it works well, it's a really useful feature, especially if, like me, you use a second screen to play the video on, but don't like the overlay constantly popping up over the video. And, when the video is in a modern, widescreen aspect ratio, it usually works.

The problem is that when I try to watch, in fullscreen, a video that's in a 4:3 ratio, as many are on Netflix, Amazon and the like, the Picture-in-Picture window will often, presumably registering the black space on either side, zoom right into the video, cutting off a massive portion of the frame and filling the screen completely. Sometimes it doesn't do that at all, sometime it can be fixed by restarting the video and fiddling with the timings and sometimes there's just seemingly nothing I can do and it just will not stop doing it, no matter how much I reload or what I do!

Please tell me how I can get the damn thing to just keep the video in place and stop it deciding "Hey! You don't need to see all of the video, do you?! No, of course you don't!"

Asked by killeriguana666 22 uair ó shin

Last reply by cor-el 3 huaire ó shin

lag streams on YouTube

Hello, I ran into a problem that I can not watch streams on YouTube. They all freeze. The browser plays any other videos perfectly. I tried to run the same streams throug… (tuilleadh eolais)

Hello, I ran into a problem that I can not watch streams on YouTube. They all freeze. The browser plays any other videos perfectly. I tried to run the same streams through the opera, everything works fine there. I did not find a solution in the Google search engine. I ask for help. ps PC is powerful enough, and there are no problems with the Internet. The problem lies in the browser itself, but I do not understand where exactly. All text translated through google translator.

Asked by gloriafaut 4 huaire ó shin

Cannot sign into Gmail, states this browser (Firefox) is not secure

I hav been using my Gmail in Firefox with no problem until about 3 days ago. Now when I try to sign in to my account I get a pop up window which states “This browser or … (tuilleadh eolais)

I hav been using my Gmail in Firefox with no problem until about 3 days ago. Now when I try to sign in to my account I get a pop up window which states “This browser or app may not be secure. Try using a different browser. Etc.”

I have tried another browser (chrome) and Gmail works fine, but I like working in Firefox. But at this rate I may dump Firefox and go to another browser.

I have looked through the other support group questions and solutions. I have tried them all and nothing is resolved. Clearing cache, clearing cookies, using a private window, managing data, using forget about this site, generating a new profile, disabling extensions, loading in safe mode, etc.

I have Firefox version 83.0 (64 bit). My operating system is windows 7.

Any other suggestions?

Margot

Asked by malnwick 2 sheachtain ó shin

Last reply by malnwick 6 huaire ó shin

About Firefox updates

Hi Firefox Team I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that. The issue I have is about the updates. Whenever Firefox u… (tuilleadh eolais)

Hi Firefox Team

I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that.

The issue I have is about the updates. Whenever Firefox updates, I lose the sites saved on it. I have no issues with that.

However, can you give me the option to select a time and date for it?

That way I can, 1) Select a time when I am not working on Firefox. 2) Coordinate with other updates like Windows and McAfee.

This will ensure that I am prepared for the sites to disappear just once, instead of every time there's an update.

Thanks, Kajal

Asked by Kajal Majid 17 uair ó shin

Last reply by FredMcD 8 n-uaire ó shin

Microphone asking permission on every page on same site

When I go to one site, Firefox is now asking me microphone permission on every page on that site during the same session. This did not happen until two days ago. It used … (tuilleadh eolais)

When I go to one site, Firefox is now asking me microphone permission on every page on that site during the same session.

This did not happen until two days ago. It used to be when I granted permission for my microphone to be used on that site, it applied to every page on it throughout the session, as long as I did not close out, sign out or close the window. Now, every time I go to speak, when on a new page, it asks for permission. Since this is a language learning site, this has become a real pain.

There is no "remember this setting" dialog either when I first give permission to use the microphone. It is asking for permission for the general site, so it's not asking for each page. When I check the permissions box after moving to the next page, no permissions are granted.

Nothing that I can tell has changed. It's not doing this with other browsers, which is concerning.

I checked my settings site and nothing has changed. I also did Firefox refresh and that did not help. Signed off and signed in again, on both the laptop and website -- all did not change this.

Asked by earlbrown123 1 lá ó shin

Last reply by earlbrown123 23 uair ó shin

"forget about this site" hit by mistake

I hit by mistake "forget about this site". Is there a way to restore all the occurrencies of that site in my history? I tried with BrowsingHistoryView but all references … (tuilleadh eolais)

I hit by mistake "forget about this site". Is there a way to restore all the occurrencies of that site in my history? I tried with BrowsingHistoryView but all references to that site seem to have been cleared away.

Asked by aichres 1 lá ó shin

Last reply by cor-el 1 lá ó shin

Main Menu Is Cut Off for Wayland/Sway

When I open the main menu, the menu is cut off. The lower options can be reached but only by using the scrollbar. How can I prevent this from happening? I'm running Firef… (tuilleadh eolais)

When I open the main menu, the menu is cut off. The lower options can be reached but only by using the scrollbar. How can I prevent this from happening?

I'm running Firefox 83, Sway 1.5.1, Wayland 1.18.0, and Linux 5.9.10.

Asked by charlesreese 2 lá ó shin

Last reply by charlesreese 1 lá ó shin

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

Hi: I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new… (tuilleadh eolais)

Hi:

I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new user of Firefox, just switched from Safari and I am not computer savvy...

I cannot login, I cannot create another account...

I hope I do not have to go back to Safari.... I have no idea what might cause this problem and what to do. I hope that somebody has the answer. Thanks in advance.

Asked by Sue 2 lá ó shin

Last reply by Sue 1 lá ó shin

json files

I do not know what json files are. I have only seen them in the profile. However, whatever their purpose, firefox is no longer processing json files. Instead, it wants… (tuilleadh eolais)

I do not know what json files are. I have only seen them in the profile. However, whatever their purpose, firefox is no longer processing json files. Instead, it wants to download json.txt when I make some selections.

Example: on Youtube when signed into my account, I select "notification" and instead of the menu opening, the download box appears wanting to download json.txt. This has happened in numerous places - not only youtube, so it looks like a Firefox problem.

Firefox used to process json files and now wants to download them. I tried to configure json in options, and when I select "other" Firefox shows up as a choice it it not possible to select it. I select it, but it does not change the ONLY options for json files which are "always ask" or "save".

This is clearly not something I can fix, not something I caused. I need the features that are not functional, and apparently they have become dysfunctional because they apparently access json files but no longer process them as intended.

Would appreciate knowing what the problem is, if there is an explanation. Is there a fix? Do I need to configure something? Thanks. Mary

Using Windows 7 and the latest Firefox for Windows 7 64bit Mary

Asked by gosfordsyke 1 seachtain ó shin

Last reply by gosfordsyke 1 lá ó shin

Sound Cracks on Pausing-Unpausing a Video on Any Webpage

Hi, Using Firefox version 83.0 on MacBook Pro 2019 16 inch model. When I pause a video on any webpage, I hear a sudden loud "crack" sound from the speakers. It also happe… (tuilleadh eolais)

Hi,

Using Firefox version 83.0 on MacBook Pro 2019 16 inch model. When I pause a video on any webpage, I hear a sudden loud "crack" sound from the speakers. It also happens when I unpause, jump backward or forward in the video. If I mute the sound of the video and try to pause/unpause, there is no problem.

I checked the same situation with other browsers. There are no problems with them.

I hope there is a solution to this.

Thanks.

Asked by ersoyci 1 lá ó shin