Firefox Community Forum

My pc auto updated today and now I am getting this message "ERROR: Platform version 127.0.02 is not compatible with min/max version 127.0.1" I CANNOT go back to older version as there is none, when using the tool from FireFox.

Hello, the description is the same as in the title: Firefox is slowing down significantly while I have "more" demanding games running I'm talking about a game like assassin's creed mirage mostly on ultra for example.

It all started with the purchase of a new computer, on the previous one I did not encounter such a problem. It manifests itself in the way that the video is slightly desynchronized with the sound + I can see a significant difference (delay) when scrolling the pages.

My current rig: Intel Core i7-14700KF Nvidia RTX 4080 32GB of ram running at 6000mhz (G Skill Intl F5-7200J3445G162x16GB ) 2x Kingston SKC3000D2048G 2TB

I understand that the GPU focuses on the game but can't it be improved somehow? The rest of the applications on the computer work normally In my opinion, the computer does not seem so weak that it cannot handle Firefox and the game simultaneously.

Send help please 😊

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

i think latest browser update broke instagram. I am stuck accept cookies screen, even i accept these it not disappear. I tried turn off extensions, clear site data, not helped. Works on incgronito mode only?

tried also turn off adblocker stuffs.

works on Chrome atleast fine.

Windows 11 home.

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to websites. This really sucks because I have used firefox since the beginning and don't want to have to stop now..

FF keeps replacing

http://mysite.domain.net:3344 with httpS://mysite.domain.net:3344

whatever I try to fix this behavior. Thing is that I own this server and there ever was't any SSL implemented. I mean this - never.

Other browsers (Chromium, Chrome, Opera) don't take such a forcing action, website opens like a charm. Why FF thinks it knows better which URL I really want to open?

I already googled _a lot_ in order to find solution, but no one worked.

Setup: Debian 11 Mate no proxy and no separate "internet security" stuff on laptop (other browsers with default settings confirm that) FF 102.11.0 ESR 64 no addons (all switched off)

already tried: browser.urlbar.autoFill false browser.cache.check_doc_frequency 1 network.stricttransportsecurity.preloadlist false browser.fixup.fallback-to-https false dom.security.https_first false

What else I could do to stop this madness? Thank you in advance for any help

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the same problem. The print overlay starts up (say Print in top right corner), spinning wheel above Preparing Preview in the center of the overlay... Never ends. I have to Esc to get out of it. Happens on any page. Print dialogue works fine on same pages with Chrome and Edge.

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout but minor elements were getting scrambled, especially text. I'll attach a couple of pictures to show it. In fact, all pages glitch if their content changes even a little. As of typing now, I see the glitches, with a word or another getting butchered. Gifs and videos are full of that.

Windows 10, the current update, Radeon RX 580, the recommended AMD drivers installed (and reinstalled again and again, 23.11.1)

I think I did pretty much everything with Firefox. Disabling hardware acceleration fixes it (but then of course the browser goes slow). Games work fine, including Talos Principle 2 which is intense enough. The clean install, reinstall and all that. I'm writing from the beta stable build now. I've tried to regress to the previous versions too.

It strictly coincides with the game installation but I have no close backups - who knew that some game might just do that. Then, of course, I tried to uninstall it too.

Thoughts?

Hi.

Ever since I upgraded to version 123.0.1, I am constantly getting slowness on websites stuck in "Performing a TLS handshake..." Eventually the websites load, but it's frustrating. I have read about the various solutions and have tried the following: Disabled IPV6 Refreshed Firefox Reloaded Firefox Disabled and removed all extensions Restart in safe mode Create new profile

This was not happening in version 122 and before. Microsoft Edge does not have this problem, but I prefer to use Firefox. I am running Windows 11 Pro. Any ideas?

Thanks

My Firefox tab keeps crashing on a particular website. Whenever I go to twitch.tv, the site begins to load and then I get the "Gah. Your tab just crashed." screen. I'm only getting this crash on twitch.tv pages, and this issue just started on May 31, 2024. When I try to open a twitch.tv page in Private Mode, the page loads just fine. I've never had a Firefox tab crash prior to this.

I've tried turning off all of my Firefox extensions, but that didn't solve the issue. I also tried opening Firefox in Troubleshooting Mode, but I still got the tab crash. I'm using the latest version of Firefox as of today's date.

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option went from checked to unchecked. These things are still fine: bookmarks, saved passwords and history. Tried reverting to older Firefox version, but it didn't help so I installed the new one again. I then checked profiles in AppData folder and I see three of them. The problematic one I just described, the one that was automatically created when I tried to downgrade to previous Firefox version and the one which only contains empty "parent.lock" file. There is nothing useful in "Extensions" folders (first profile has addblock extension file which I just installed, second profile has langpack extension file). I don't particularly care about which specific extensions I used since I can just reinstall them when I need them again, but one of those extensions contained custom written scripts which were running on specific sites to help me with my work. Those scripts are what I really want to recover.

My issues:

1) Every time I close Firefox I get the Mozilla Crash Reporter telling me that Firefox has crashed. Sometimes I even get the Mozilla Crash Reporter when I start Firefox. But Firefox is still there.

2) When I turnoff my Comodo Firewall, Firefox has no Internet connection.

I have done clean uninstalls/reinstalls over and over. I go thru and adjust settings. My other browsers work fine, including WaterFox, WaterFox Classic, and Vivaldi.

I tried turning off my security software to test. Specifically exiting Comodo Firewall seems to have caused Firefox to not have an Internet connection. All other browsers have Internet access except Firefox. And the Crash Reporter cannot "report" when the Firefox Internet connection does not work, though I did have it report many times when the connection DID work.

One other clue: In Task Manager I see that even though I have closed Firefox, there over 20 instances of it still running. When I try to open it again, I get the "Firefox already running" error message. When I try to kill these instances/processes many will not close.

This problem has been persistent for more than half a year since I built my new PC. I am on Windows 10 LTSC. Besides Comodo Firewall, Emsisoft Anti-Malware is my main anti-malware.

Please help! Thank you!

Hey folks,

i am facing issue with high CPU usage on firefox in completely different process other as visible in task manager than my actual process for firefox. is there something wrong with firefox or my system.

This separate process uses more than 60% of my CPU (AMD Ryzen 5 4600). If I close that process in the task manager nothing happens to my current firefox process and i can use firefox normally.

But everytime this separate process starts my system fans ramp up and CPU temps peaks to 70 degrees celsius. and i have to end that process to make it run normally. Thats a quite annoying process to do every time.

I am able to recreate this separate process by:

1. 1. Plug my system for charging
2. 2. I was working offline and connect to internet

both the times the separate process automatically starts and uses very high amount of CPU. I even left my system for 2 hours to keep that process running and complete whatever it was doing. but nothing happend. It continued to run for 2 hours also.

Please find a solution for this. I have already tried solutions provided in the forum:

• Restarting firefox
• Refreshing Firefox
• Enabling hardware accleration
• Clearing some user profile data
• Completely uninstalling firefox and deleting the residual files then reinstalling etc.

but nothing worked.

Hello,

For an unknown reason, my firefox sometimes is really slow to startup.

It can take up to 10 minutes before the webpage start to load. My hardware is not that bad. I try to use the "performance" to capture the issue : https://share.firefox.dev/3x2rgHj I don't know if there is something to see because, the tool is also slow.

It happens on 3 different computers on linux.

I try to disable all extensions and without telemetry but nothing change. I'm reporting the problem now but it's much older

If you have a idea to fix this issue please share because it's really annoying.

hello! i've been having an issue with mozilla where webp images are not loading at all. this is especially prevalent on youtube, where thumbnails simply do not load, as well as on tumblr, where if an image or gif is a webp file, it will refuse to load. both are attached in the image below to see the difference between firefox and chrome, as the images load fine on chrome. as well as that, discord, when opened with browser instead of the app, does not load profile pictures, server icons, or custom emojis. google hadn't helped me at all, and i don't know what to do at this point. i don't want to go back to using chrome.

in the attached image, the top images show a set of shark sculptures. the first does not load on mozilla, and looking at the image file, it is a webp. the second image is revealed to be a jpg, which mozilla treats normally. in the second set of images, there's a quick look at a random youtuber's page, the top being mozilla and the bottom being chrome, and you can see the mozilla thumbnails do not load.

thank you for reading! i'm very confused and am unsure what to do. any help is appreciated!

Firefox worked perfectly, but since a few days I can't download anything. I'm using Mozilla Firefox snap for Ubuntu 22.04, version 110.0.1 (64 bits) canonical-002 - 1.0 With Chrome everything works perfectly so I assume it's a problem from Firefox.

When I open a PDF, a MP3 or any file, the "save" option doesn't display anything. Usually it opened a dialog where I could choose the folder where I wanted to download the file, but now I have nothing.

I have only 4 extensions: - adblocker ultimate - duckduckgo privacy essentials - vuejs dev tools - zotero connector

I always had them and I never encountered any problem.

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don

Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Firefox takes a very long time to open the first tab. After it opens, subsequent tabs open relatively quickly. I've tried self help suggestions like clearing cookies, cache and history, updating, even removing home page content. Nothing helps. It's getting intolerable and I end up switching to other browsers rather than sit and wait. Starting to even dread using firefox. Running Sonama 14.3.1 on my iMac. What else can I do?

Intermittently (maybe 1/20 times?), when I try to do a Google search from the URL bar I'll get a tab that doesn't load for about 30 seconds. If I search for the exact same thing in another tab it will load instantly, and if I select the url and press enter it will also load instantly. I am seeing this issue both when entering a search and when selecting text and clicking "Search Google for X".

I found a recommendation on a similar issue to set security.tls.enable_0rtt_data = false in about:config but I have seen no change with that setting.

Hi. I'm experiencing a severe lag between Audio & Video on Youtube (video lags audio by more than a second)

This ONLY happens on YT, ONLY on one PC (we have 3) and ONLY using Firefox. I've been through as much of YT as I can find, but nothing changes.

Running FF in safe mode eliminates the problem. I've checked all addons/extensions etc in normal mode, but none are enabled & can't find anything else which makes any difference.

Using Chrome/Edge/IE Explorer all are fine, using a different streaming service (UK TV Play/BBC iPlayer etc), all work fine with FF.

As a last resort, I deleted FF and all associated files, folders, registry entries and caches. Upon re-installing FF the problem returns.

I've tried running without antivirus protection, in case a firewall or somthing was messing with it, bit to no avail.

I'm totally flummoxed, so if anyone can shed some light, it'd be much appreciated. I really don't want to change to another browser as FF has served us well for years.............. but....y'know.

Thanks. Annie