Firefox Community Forum

hello! i've been having an issue with mozilla where webp images are not loading at all. this is especially prevalent on youtube, where thumbnails simply do not load, as well as on tumblr, where if an image or gif is a webp file, it will refuse to load. both are attached in the image below to see the difference between firefox and chrome, as the images load fine on chrome. as well as that, discord, when opened with browser instead of the app, does not load profile pictures, server icons, or custom emojis. google hadn't helped me at all, and i don't know what to do at this point. i don't want to go back to using chrome.

in the attached image, the top images show a set of shark sculptures. the first does not load on mozilla, and looking at the image file, it is a webp. the second image is revealed to be a jpg, which mozilla treats normally. in the second set of images, there's a quick look at a random youtuber's page, the top being mozilla and the bottom being chrome, and you can see the mozilla thumbnails do not load.

thank you for reading! i'm very confused and am unsure what to do. any help is appreciated!

No matter what I try, I can't allow any sites to present my screen or a window, I can't find an option in settings neither in the option to allow in the tab. The "allow" button is simply not available at all. How do I solve that? The problem happens in all sites that I've tried: focusmate, cofocus, discord, google meet, etc

I had something like 7 windows open 10 minutes ago (yes I am a tab hoarder). I was trying to run a game that used a lot of RAM, so I decided that I would close ALL of my firefox tabs in hope that the game would run smoother with the 5gb that Firefox was using. I didn't think anything of losing the tabs because I had accidentally closed windows in the past using the big red 'x', and an easy ctrl + shift + t always restored the entire window no problem. When I tried to open firefox again within the next 5 minutes, only 3 of the windows restored themselves, I assume using the general > startup > open previous windows and tabs setting. Using Ctrl + Shift + T did nothing to restore them. Please help, as the windows that did reopen were the ones that I cared the least about.

When I click on Profile Directory: Open Directory on the troubleshooting Information page it tries to open in kid3 instead of file manager (Dolphin file manager). Can I change this behaviour. Also happens with Thunderbird. I am using KDE Plasma on Linux. I just can't work this one out. I would be grateful for any suggestions.

Hello, my WIN 10 Drive got busted, meaning I can not boot with it anymore. However, with an other WIN10 drive I still can access the data. I need to save all the Firefox bookmarks before I will format the Drive and install a fresh WIN10. All the searches just tell how to backup when Firefox is open or Win is running: Press WIN Key... etc. None of them is applicable. I have I have bookmarks saved as bookmarks as well as I have a lot on the upper bar. I need them all.

Please teach me how I can back them up and restore on a fresh Firefox. In previous crashes I lost a lot of bookmarks already. ' Thank you.

Dorian

Counter code numbers do not show for me here with FF but do show for Safari (which I don't like): http://robfalcone.com/rf/

Embedded archive sows fine on this ONE site but all others similar won't show it even tho all are set up exactly the same.

This form is showing correctly. https://www.denisericciardi.org/mailing-list/

This form is NOT. https://amherstrepublicans.org/mailing-list/

This archive shows correctly. https://www.denisericciardi.org/mailing-list/archive-2023/

The one embedded here does NOT. https://bedfordresidents.com/bra/mailing-list/newsletter-archive/

I have about 30 websites with these errors. The only ONE is this that has NO errors even tho setup exactly the same https://www.denisericciardi.org/mailing-list/archive-2023/

Hey, this has been going on for a few days, but when I try to use twitter on desktop, there are no retweet/like/reply buttons. This problem doesn't exist on Chrome or the Mobile app. I can reply to things, but that's it. I also can't browse through my notifications without the page immediately displaying the "Something went wrong. Try reloading." message. I'm not sure what's causing this or if it's just me or what.

When I'm using my Firefox browser and signing in to my Gmail account, the autofill function always gives me several old, expired gmail account names that I don't wish to see anymore. It's very annoying. I think I have turned off all the autofill options under Firefox>Preferences, but all these old account names keep showing up. Any suggestions for how to solve this? Thank you

How do I remove pocket from Firefox?

The published solution does not work. When I type "about:config" in the URL, then "pocket," and change the "extensions.pocket.enabled" to "false," the pocket page still shows up after I close a session or a screen asking me to sign in to pocket. I am always closing unnecessary pocket related tabs.

As I remember, one time it worked but only for two days and then the some form of the pocket page showed up again.

Restarting Firefox does not change anything. Please advise.

OK I am not sure this is a Firefox issue but my g-mail account is sending composed messages to the TRASH folder. I have been using Proton Mail and have a number of email address depending on who I am emailing

Tried a few changes to my g-mail account disabled IMAP and POP that did not work I have a number of blocked email address did not delete these

The only icons I can see on the right hand side of my toolbar is the NoScript icon, along with the Save to Pocket, FF Account, Extensions and hamburger buttons.

I should have about 12.

I just installed a new system, launched FF and set it up to sync with my account. Everything else appears to run fine - passwords, history, etc. The Tree Style Tab works fine too.

I have double checked the other solutions I found here, such as private viewing options, or trying to find the icons in the customize screen, but that's not the issue.

My other FF instances on other machines are still fine.

I just updated FF on this problem machine to 115.0.2 but no joy.

One particular website no longer works with Firefox. https://www.familysearch.org/mapp/ I had no problems with this website until a couple of weeks ago. I can use the website with no problem on other browsers. I have tried a clean re-install of Firefox and clearing cache, but still the website does not work. Any suggestions? Thanks John

On the Swedish newspaper site https://www.expressen.se they have videos in many of their articles all over the site. And for some strange reason I can't get any of their videos to play in my browser. Im using windows 10 64bit Home and version 115.0 of Firefox (64bit version). Both windows and firefox have the latest updates. The error I have looks like this: https://imgur.com/a/BK9WaOC

" THEOplayer workers could not be loaded. Please check that the worker's version matches THEOplayer's version (5.1.0)".

The link to that specific page is: https://www.expressen.se/tv/nyheter/har-staller-laman-upp-som-brollopsmarskalk

I have contacted the newspaper support and they responded they have nothing to do with the issue so it must be something with my browser settings or addons that causes the videos not to play. I have tested with all my addons disabled and I still get the same result.

However the same videos works perfect in Chrome and Edge browsers. I am clueless to what may cause this very disturbing issue because I love using Firefox as my main browser but now I'm forced to browse this newspaper in chrome instead to see the videos. Not a big issue though but still... I have never in my life heard of THEOplayer and thought it was something media companies use to show their videos on their sites etc.

I am a backend developer (API maintainer) and I use firefox as my primarily browser at work. A feature that I would find very useful would be that firefox prettifies the "Form Data" under the "Request" tab when a request is selected under the "Network" tab in the developer tools, and with prettify I mean to display in multiple lines and highlighted properly (for a comparison example you can take the "Postman" application feature under the "raw" tab).

As of now it only displays the form data in a single horizontally scrollable line and it also has a "Raw" toggle.

Thank you and keep up the good work.

A friend has passed away and I cannot access her obituary page. I could for a couple of days but I can't any more. Is this a problem with the FF latest upgrade? The page is [link removed by moderator]

I do not want her obituary page made public on a forum in case it causes inappropriate comments.

I have just discovered the page works ok on Chrome so I will use that for now, but I am reporting the problem to try and help you. I am using latest version of Firefox.

I have added a screen snip of the part-loaded page.

I just followed the button below about extra troubleshooting information and lost all the information I had typed into this box, which irritates me as well.

Have a look please and let me know, thanks.

Oldjon

the website channel 4 wont load and videos wont play on the normal firefox. it was fine a couple of weeks ago. if i load the website in private window, it works fine wiht no issue.

other menus like the pop-up bookmark list menu is fine. i only have this problem with the download menu and the bookmarking menu. i only remember this happening after i started to tweak and customize my windows 11 os, so maybe something in that process happened to break the text now but i have no idea where to look. i have cleared the startup cache, refreshed firefox and even uninstall/reinstalled it completely fresh (this is also what made me believe this is an os problem).

The solution for the original Disable F11 (https://support.mozilla.org/en-US/questions/1255696) is no longer working. When the solution is executed from the Browser Console...

doc = Services.wm.getMostRecentWindow("navigator:browser").window.document; if(E=doc.getElementById('key_fullScreen')){E.removeAttribute('keycode');E.removeAttribute('command');}

The return is a reference to "HTLMDocument chrome://browser/content/browser.xhtml" which can be opened up and displays more information.

It used to just come back with something like "Undefined." and then it worked (F11 was disabled for the browser instance). Looks like it just started to not work with this latest version of 115.0 64-bit as this solution has been working for over a couple of years now.

Is there a way to enable this to work in the latest version?