Ceisteanna leis an gclib seo á dtaispeáint: Taispeáin gach ceist
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Stay logged in?

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'… (tuilleadh eolais)

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'd been logged into. This was not an issue with previous versions of the browser, and old forum posts on the subject don't seem to contain correct, up-to-date information. Is there some setting I'm missing, that I need to update?

Asked by baphijmm 1 bhliain ó shin

Answered by Terry 1 bhliain ó shin

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How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (tuilleadh eolais)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Asked by Glenys Gould 1 bhliain ó shin

Answered by jscher2000 - Support Volunteer 1 bhliain ó shin

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Firefox downgrades itself automatically every night

At some point every night, my Firefox (and only Firefox) reverts to version 111 from the latest version. This happens on 2 different Windows 11 machines. I can only get… (tuilleadh eolais)

At some point every night, my Firefox (and only Firefox) reverts to version 111 from the latest version. This happens on 2 different Windows 11 machines.

I can only get Firefox to run again by running from command prompt with "-allow-downgrade" option and then updating again.

I usually don't notice until I launch Firefox the following morning and it gives me a message that the profile was created with an older version and to exit or create a new profile.

I've had Firefox open and then it reverts and it gives me a XULRunner error about the profile being used by an older version.

I don't have any special backup or restore software running and the physical files in my Firefox folder in c:\program files\mozilla firefox are being physically pushed to a prior version dated 3/21/2023.

On both machines, I've completely uninstalled and reinstalled and it's good for a day and then reverts.

No log entries for the reversion can be found. It's just back to a prior version.

I've never come across anything like this before and have scanned for any malware or other issue, but haven't found anything.

Asked by Splutt 1 bhliain ó shin

Answered by Splutt 1 bhliain ó shin

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How do I clear Cookies and other junk from Firefox please?

How do I clear Cookies and other junk from Firefox please? Sorry I am clueless with all this technology, a technosaur. I am 73 yrs old, never studied computers, maybe one… (tuilleadh eolais)

How do I clear Cookies and other junk from Firefox please? Sorry I am clueless with all this technology, a technosaur. I am 73 yrs old, never studied computers, maybe one day I'll find time, between fighting other battles with baddies...

Asked by RuthWERB 1 bhliain ó shin

Last reply by lazizakhmedov1014 1 bhliain ó shin

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Cannot find "share" function for sharing tabs/webpages/urls

I'm having a problem sharing websites with others via, for instance, Signal. Telegram, WhatsApp or a social medium. There used to be a share button in the toolbar, but th… (tuilleadh eolais)

I'm having a problem sharing websites with others via, for instance, Signal. Telegram, WhatsApp or a social medium. There used to be a share button in the toolbar, but this I cannot find anymore. At some time there were also the three dots in the address bar that dropped down a menu for the page, which included a 'share' option. These dots seem to have vanished. Also I vaguely remember that the "share" function was also in he tab context menu once upon a time. However dropping down that menu does not reveal any "share" function presently. Then there was, if I remember correctly, the possibility to click the File menu at the top of the screen and then click on the Share menu item over there. But also there the "share" function seems to have vanished. I also looked in the settings menu, to find if there is a setting there which switches on or off the sharing function. I could not find such a setting. In short, it seems that I am horribly overlooking the "share" function. Please help me find it. Thanks. (Firefox 112 for Manjaro Linux)

Asked by Gijsbertus 1 bhliain ó shin

Last reply by jonzn4SUSE 1 bhliain ó shin

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Close tab button on left

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived. As of version 113, this solution is being suppressed. I occasional… (tuilleadh eolais)

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived.

As of version 113, this solution is being suppressed. I occasionally see the x appear briefly on the left when a tab is selected, but then it reverts. So far I have not been able to work out what setting is overriding this function, so I've just rolled back to 112 and used the "--allow-downgrade" flag on the firefox shortcut so I can still load my old profile, but understand this is not a safe option in the long term.

Asked by Venoltar 1 bhliain ó shin

Answered by cor-el 1 bhliain ó shin

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Twitter, composing reply but cannot send as scroll bar will not move

Using Twitter to compose message in Firefox Browser however cannot scroll to reveal box to reply. How do I activate the scroll bar to the right hand side of the twitter "… (tuilleadh eolais)

Using Twitter to compose message in Firefox Browser however cannot scroll to reveal box to reply. How do I activate the scroll bar to the right hand side of the twitter "compose a reply" chat box?

While I'm in Firefox, composing a reply in twitter, I can only get so far. The gray scroll bar on the right will not move. So I can create a reply but I cannot get to the tweet box. See images attached.

When I try to scroll, this chat box comes up instead asking to save or discard. I do not want to do neither. I want to reply right now. I went to chrome and used twitter there and I could retweet, add my comment and then scroll down to select the tweet button.

If the scroll bar on the right would actually scroll, it would take me to the bottom on the chat box where i could then see and select the tweet box. So please tell me if I can use twitter while in Firefox to reply to messages or must I always go to another browser? How do I activate the scroll bar to the right hand side of the twitter "compose a reply" chat box?

I hope the images help. Thank you for reading.

Basic: Using 112.0.2, Windows 10 Date: April 2023

Asked by FGFox 1 bhliain ó shin

Last reply by MarkRH 1 bhliain ó shin

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Chase bank doesn't like my Firefox browser

Hello, For about a year now, when I try to log into Chase Bank, I get a message that my Firefox browser it out of date, and that I need to update it. Well today, Firefox… (tuilleadh eolais)

Hello,

For about a year now, when I try to log into Chase Bank, I get a message that my Firefox browser it out of date, and that I need to update it. Well today, Firefox updated my browser, so I tried to log into Chase again, and I got the same error message. Is anyone else having this problem with Chase?

Thank you.

Asked by jpowel 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

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I am tired of reaching a dead end!

Hmm. We’re having trouble finding that site. We can’t connect to the server at recs.richrelevance.com. If you entered the right address, you can: Try again later … (tuilleadh eolais)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at recs.richrelevance.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by Jeff Buky 1 bhliain ó shin

Last reply by Paul 1 bhliain ó shin

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Firefox crashes when I use "paste" action

Due to some unknown reason from today morning whenever I use paste function, my Firefox crashes and quits. It includes pressing ctrl+v, right click and paste, and edit>… (tuilleadh eolais)

Due to some unknown reason from today morning whenever I use paste function, my Firefox crashes and quits. It includes pressing ctrl+v, right click and paste, and edit>paste. It occurs in all webpages and not only with texts, but also when I try to copy/paste for example a bookmark.

My browser is up to date, I rebooted several times, and also opened Firefox in Troubleshoot mode. But the crash still happens.

Does anyone have any idea what the reason of this problem is and how I can fix it?

Asked by shadmehrbaz 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

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Outlook.com Copy and Paste

A couple of months ago Outlook.com changed its "look." And instead of highlighting text, right clicking and and having the small MS window come up where you can click "p… (tuilleadh eolais)

A couple of months ago Outlook.com changed its "look." And instead of highlighting text, right clicking and and having the small MS window come up where you can click "paste," their own window came up and "paste" was not one of the options. So I had to use Ctrl v to paste.

But Outlook just added "paste" to their window. But it's not working in Firefox. But it does work in Chrome. Outlook will never address this, so what can FF do about this?

Asked by Steve09 1 bhliain ó shin

Last reply by Steve09 1 bhliain ó shin

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Opening links in new tab from pinned tab switches to them

Whenever I open a link in a new tab from a pinned tab (using ctl-click "open in new tab" or cmd+clicking) it switches to that tab, even with "switch to new tab immediatel… (tuilleadh eolais)

Whenever I open a link in a new tab from a pinned tab (using ctl-click "open in new tab" or cmd+clicking) it switches to that tab, even with "switch to new tab immediately" disabled. I would like it to just open the new tab and not switch to it, but I can't find any option in the settings or about:config that would change it. Is there any way to do this?

Asked by pieaholicx 1 bhliain ó shin

Last reply by cor-el 1 bhliain ó shin

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Pasting from Clipboard

I get an messages staing that my browser won't allow me to paste from my clipboard. I'm able to use this function in other application, Firefox seems to be my only issue… (tuilleadh eolais)

I get an messages staing that my browser won't allow me to paste from my clipboard. I'm able to use this function in other application, Firefox seems to be my only issue. Can you instruct me how to allow the "paste" feature.

Asked by BoCephus 1 bhliain ó shin

Last reply by Terry 1 bhliain ó shin

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Firefox speaks every text or section that i click

Hello I accidently hit a few keys and afterwards Firefox started to mark the sections yellow and speaks everything I do or the text i click. I just appears on the one w… (tuilleadh eolais)

Hello

I accidently hit a few keys and afterwards Firefox started to mark the sections yellow and speaks everything I do or the text i click. I just appears on the one website, the one I was as i pressed the keys. I thinks its a feature from Firefox, because the windows voice assistant is deactivated.

In the image you can see the title marked yellow, I clicked it and a female voice speaks it or when i click a section they say "section landmark"

Thanks for helping

Asked by Joschua.rieffel 1 bhliain ó shin

Last reply by Joschua.rieffel 1 bhliain ó shin