• Réitithe

Computer down / MS365 application for a solution paid for but unused after their request to change my email address and PW !!

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have bee… (tuilleadh eolais)

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have been trying to get rid of MS365 which I never used but have been charged for a solution , but have been blocked and refused cancellation after they asked me to change my email address and PW . Insanely confusing !

Asked by jmpianoprof 17 uair ó shin

Answered by jmpianoprof 17 uair ó shin

firefox data, i.e. bookmarks aren't syncing

I am signed in on all my devices. Yet nothing has synced since October 2025. So none of the books marks from my laptop display on my desktop in bookmark folder. The folde… (tuilleadh eolais)

I am signed in on all my devices. Yet nothing has synced since October 2025. So none of the books marks from my laptop display on my desktop in bookmark folder. The folders don't even match what is on my laptop. How do I fix and how do I prevent in the future?

Asked by ireneewright 18 uair ó shin

Logging into RBS site

I am unable to log into RBS site on Firefox but I can on Chrome and Edge. What's the problem and how do I fix it? This has only happened in the last couple of days. … (tuilleadh eolais)

I am unable to log into RBS site on Firefox but I can on Chrome and Edge. What's the problem and how do I fix it? This has only happened in the last couple of days.

Asked by Elainemay 19 uair ó shin

Last reply by Elainemay 19 uair ó shin

URL Not Autocompleting in Search Bar Windows 10

The title says it all. I use Firefox on my home computer with Windows 10, and my work laptop using Windows 11. At home, URLs do not autocomplete when typing them in--sett… (tuilleadh eolais)

The title says it all. I use Firefox on my home computer with Windows 10, and my work laptop using Windows 11. At home, URLs do not autocomplete when typing them in--settings are all on for this to work properly, and it used to work properly, but it does not work at all. At work, URLs complete just fine.

Asked by ginger 19 uair ó shin

Adress bar

How to remove google search from the address bar on the right????? I want to find my most visited websites in the address bar without any unnecessary actions!!! … (tuilleadh eolais)

How to remove google search from the address bar on the right?????

I want to find my most visited websites in the address bar without any unnecessary actions!!!

Asked by raivis.kurcins 21 uair ó shin

Last reply by TyDraniu 20 uair ó shin

Payment methods description

Hi, when using the built-in Payment Methods feature in Firefox, I find it quite difficult to distinguish between multiple saved cards, especially when they are visually … (tuilleadh eolais)

Hi,

when using the built-in Payment Methods feature in Firefox, I find it quite difficult to distinguish between multiple saved cards, especially when they are visually very similar.

In my case, I’m working with several Stripe test cards for development, and they often only differ in subtle details (like the last digits). This makes it easy to pick the wrong card during checkout or testing.

Is there currently a way to add a custom description or label to a saved payment card (for example “Stripe test – successful payment” or “Stripe test – 3D Secure”) that would be shown in the card selection dialog?

If not, is this something that’s planned or already discussed as a potential improvement? From a developer’s perspective, this would be a big usability win.

Thanks in advance!

Asked by Morten 22 uair ó shin

Last reply by wirkutskijkarl 22 uair ó shin

lost bookmarks

so i had a bunch of bookmarks saved, and when i logged in today they are gone, replaced with a message For quick access, place your bookmarks here on the bookmarks toolb… (tuilleadh eolais)

so i had a bunch of bookmarks saved, and when i logged in today they are gone, replaced with a message For quick access, place your bookmarks here on the bookmarks toolbar. manage bookmarks (link)

so when I use the link I cant restore bookmarks, cant seem to save new bookmarks, and the FAQ section isnt helping, some of the stps they talk about are greyed out in my version, so I cant click on them etc.

Is this a windows 10 issue? Am I the only one having this problem?

Asked by tobe cooper 3 lá ó shin

Last reply by thomaskarker460 22 uair ó shin

No longer working

This extension used to work fine for me on youtube but no longer does , it goes through the motions saying its downloading but the resulting file is a 0 bytes , rather th… (tuilleadh eolais)

This extension used to work fine for me on youtube but no longer does , it goes through the motions saying its downloading but the resulting file is a 0 bytes , rather than megabytes , ive tried downloading each files size 1080p 720p etc but the result is the same , at first i thought you done this so people would by the pro version but of course thats clearly not the case as no one would buy something is not working , so im not sure what the problem is i may reinstall it just to see if that works , im hoping youtube have caught on and blocking it somehow anyway thanks in advance

William

Asked by Twodogs 1 lá ó shin

Last reply by AliceWyman 22 uair ó shin

не работает обновление Firefox

В России блокируют Firefox, по этому авто обновления не устанавливаются, я бы хотел получить ip и url серверов от куда скачиваются обновления. Это поможет обойти блокиров… (tuilleadh eolais)

В России блокируют Firefox, по этому авто обновления не устанавливаются, я бы хотел получить ip и url серверов от куда скачиваются обновления. Это поможет обойти блокировку и восстановить работу firefox в России

Asked by dvdtuber 1 lá ó shin

Last reply by Denys 22 uair ó shin

Unable to Bookmark after a Firefox Update.

I recently updated Firefox on my computer. After that, I can't find my old Bookmarks. Also I find that I am UNABLE to add any new Bookmark. When I click on the 'Star' in… (tuilleadh eolais)

I recently updated Firefox on my computer. After that, I can't find my old Bookmarks.

Also I find that I am UNABLE to add any new Bookmark. When I click on the 'Star' in the browser toolbar, there is nothing. Before I used to Get the Add Bookmark tab and a place to SAVE, now there is nothing.

Even after I type in the URL in the address bar, and open up the required page, I am unable to Add it to my Bookmarks.

Please Help!

Gopi Menon [edited email from community support forum]

Asked by viva4life 1 lá ó shin

Last reply by AliceWyman 23 uair ó shin

Synchronization issue

Hello, I am contacting you because I have a colleague who lost all her bookmarks when migrating her Mac computer. She was syncing with her Professional account. When s… (tuilleadh eolais)

Hello,

I am contacting you because I have a colleague who lost all her bookmarks when migrating her Mac computer. She was syncing with her Professional account. When she migrated and used her account to recover her bookmarks, no data came back. Her laptop was wiped and then reinstalled, so it is not possible to recover any data from it.

Would it be possible for you to find his bookmarks?

Thank you for your help.

Best regards,

Frederic Migaud

Asked by fmigaud 1 lá ó shin

Last reply by jonzn4SUSE 1 lá ó shin

Stuck loading page (specifically on chess.com)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw. Mainly I browse on c… (tuilleadh eolais)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw.

Mainly I browse on chess.com, I mention this because there the thing occurs and I can imagine it is quite a 'complicated' website. Stick with me. I administrate clubs and play chess there so open pages regularly, in new tabs, still generally only three simultaneously.

Every 1 in 5 times the page just gets stuck loading. Only parts appear and the little refresh icon up there doesn't show because the X stays (the one to stop loading the page). This is quite annoying. Simply by refreshing it immediately loads properly. But it is ridiculous to keep having to press F5 every couple of minutes before one can get on. As I also used Beta channel on my win11 machine I figured maybe it's that but after several updates it persisted. Now I am using the Normal channel and a Linux Mint OS and exactly the same keeps happening. I have tried a dozen remedies. Like adding an exception to the enhanced tracking in Firefox and several others and nothing fixed this. Does anyone knows how this happens?

And will Mozilla fix this? Or is it completely at the bottom of priorities because it is site specific?

Thanks for any replies (OS most recent Linux Mint Cinnamon. browser version mint-001 1.0 firefox 147.2) (Happened on Windows 11, Firefox Beta as well)

Asked by nijenhuis+mozillaiam 1 lá ó shin

Last reply by nijenhuis+mozillaiam 1 lá ó shin