Firefox Community Forum

from the last update, I have been unable to print any emails from either my gmail or webmail accounts. I cannot find any answers on line. Please can I get some suggestions? Thank you

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... everything (and even more) I found on the internet related to that.

Nothing helps !

Creating and using a new default profile didn't help

Finally I ended up uninstalling FF completely (making sure no -zero- leftovers remained in ProgramFiles, AppData a.s.o.), and reinstalled FF140.7.0-esr freshly. After installation I started FF immediately with the created default profile (only existing one) --> SAME THING : "Firefox is being updated by another instance"

And this is really a FF140 thing, when I go back to FF128, on the same computer, same profiles, ...., the problem is gone.

I would like to know in detail what checks are really done by FF to decide to give that "Firefox is being updated by another instance"

When a video is popped out, in PiP mode, and the "owning" page is scrolled such that the video "origin" scrolls off the viewport, the PiP video pauses. If the video is started again, and the page is scrolled more, it will re-pause.

This seems to be a Firefox behaviour and not a site-specific one.

Is there a setting to keep the video to continue playing?

This would be helpful on Twitter/X, for example, when scrolling the timeline with a PiP playing from a tweet.

I'm afraid the community may be tired of me, but it seems this is the only help Firefox is willing to provide for my problems. First, I still can't get the History and Bookmarks to show, although for a while they did. On top of that, a new issue has developed. Firefox exe now shows on my desktop as well as where I actually want it, in the taskbar. When I try to move it from the desktop, the app is deleted from both areas. When I go back to my apps folder, where I choose to keep exe files, and create another shortcut to go in my taskbar, it gets put back on my desktop and the cycle repeats. With all that nonsense going on for a month or more (I've really lost track of the days and hours I've spent on it), my question is should I just uninstall Firefox, reinstall it and then try to get my History and Bookmarks back. Or what would be a better solution? Whoever helps me with this mess has my sincere gratitude. I've used Firefox as my browser for many years without ever having any trouble and am baffled by what's going on now.

Moved from Windows to Mac and now facing this issue, so it seems to be a Firefox + Mac OS compatibility issue.

Have turned on screen recording permissions in Mac settings and some other accessibility permissions that have been suggested and nothing helps.

Will need to use a different browser just to screen share.

I am do not get sound using audio recorded with akamai player with Fire Fox browser. I tried the same link using Edge browser and the audio works.

I have tried clearing the cache, but still no sound.

How do I resolve this issue using Fire Fox as my default browser? Is there an audio extension that is needed?

i recently switched to zorin os from windows 11 and i noticed my firefox data was gone (despite being signed in + syncing my passwords) could it be my wifi? an unrecognized device? its the same laptop + network so idk what

This has happened a few times and confused me but I figured it out tonight. I had a private window open and a regular window open and closed the regular one. When I reopened the regular one all of my pinned tabs were gone. This should be fixed, Firefox should differentiate between the windows and stop closing tabs on the regular window if it's closed before the private one. Kind of an odd thing.

I was able to recover my tabs with a json file thankfully but haven't been able to do so before as I had opened and closed multiple windows trying to figure out where the pinned tabs had gone and the "previous.json" had changed to those new open tabs. It might also be nice to have a few "previous.json" files be created instead of the single one for instances like this.

i get confused about which firefox i am using when i click the fox.is it mjcrosoft or or the app i downloaded from the web. can one be deled without messing up the other FFox account  ?

Hi,

From time to time I can’t clear my Firefox history. I try from the menu, then within the settings, to no avail. I restarted Firebox and even my Mac, and the history remains. I used CleanMyMac to empty the cache and the history is still there.

My Firefox: 147.0.2 (64-bit) My Mac: Sonoma 14.8.3 (23J220)

Thank you for your help.

Hi, 48 hours ago I upgraded firefox 140.5.0(esr) to 140.7.0(esr), and now, 48 hours later, everything suddenly stopped to work and I cannot load pages anymore.

48 hours is the lifetime of my kerberos ticket. After 48 hours firefox should send a new ticket to the applications, but 140.7 doesn't. The ccache in the application is empty!

I downgraded back to 140.5, and immediately everything works again.

Was support for GSSAPI/kerberos/SPNEGO removed between 140.5 and 140.7, and why so? Otherwise, how do I get it to work again?

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of information was in my folders and bookmarks. Please let me know how the information can be recovered. I tried to follow several of the instructions provided and was not able to fix the issue. I have a recovery code/Mozilla key, but I am not sure where or how to use it.

I do all my work and personal stuff on Firefox so I need timely assistance to fix the problem.

Thank you, Mike

I just opened Firefox on my Win 11 pc, and find all my tabs have gone. The setting to reopen last session is active, as before. I think FF updated itself earlier today. I also had occasion to look at it briefly on my synchronised android phone. I would like to: - get my tabs back - find a way to stop this haappening (it's not the first time).

Any advice much appreciated, thanks. Richard

A website I have accessed many times before now redirects me to an italian site. Is this because of the beta translation? I'd like to be able to go to the real site. mecaforpeace.org

I noticed that in the last few months (maybe longer) the windows which were open before Firefox was shut down no longer open up in the same order after Firefox is restarted and 'History > Restore previous session' is selected (I want me to decide whether windows and tabs are re-opened after a Firefox restart, so I don't know if the same problem happens when the setting "Open previous windows and tabs" is selected).

This has been a problem a long(er) time ago, then it worked fine again, and now it happens again.

This might not seam like a big problem but I open new Firefox windows for each 'topic' I want to browse plus the first couple of windows are 'dedicated' to specific things.

But when the windows are 'out of the correct order' I can't just find things the (for me) usual place or windows opened for specific topics- and that is quite annoying. That is the background for this post.

I'm using Windows 11 version 25H2, and my Firefox is up to date (147.0.2)

I hope there are some Mozilla employees working with Firefox in this community (as they have the most 'inside knowledge', but I would of course very much also hear about experiences and ideas regarding this from other Firefox users :-)

My firefox is not recalling the history as I move through tabs. It doesn't appear in the sidebar or in the documented history. This only has happened recently, and it's still recognizing my bookmarks. I've done some troubleshooting, tried relaunching in the mode while switching through tabs, but it's still not recalling. Any help is appreciated.