search suggestions not showing

I no longer see search suggestions when I start typing in the search bar. I still have "show search suggestions" checked in Settings, Search. I should also ask: I don't… (tuilleadh eolais)

I no longer see search suggestions when I start typing in the search bar. I still have "show search suggestions" checked in Settings, Search.

I should also ask: I don't remember how I enabled the old search bar, to the right of the address bar, mostly because I'm used to it. I don't see a box for it in Settings. What if I wanted to remove it? What if I then wanted it back?

Well, ok, one more. Also in Settings, Search, I see a drop-down list from which to choose my search engine, but no space to add a new one. Where's that? I've seen instructions to navigate to another search engine, but that can't be the way to do it. I normally wouldn't navigate to a search engine's page before searching.

Asked by jhaber3 4 mhí ó shin

Last reply by Kate Gardner 2 uair ó shin

Can't launch a new private window from Windows Start Menu

Ever since the latest update, whenever I right click the Firefox icon in the pinned tiles on the Windows Start Menu, the options to launch a new tab, new window and a new… (tuilleadh eolais)

Ever since the latest update, whenever I right click the Firefox icon in the pinned tiles on the Windows Start Menu, the options to launch a new tab, new window and a new private window don't show up. They show up when I pin Firefox to the taskbar but not the Start Menu.

Images attached for illustration: right-clicking Firefox in Start Menu and right-clicking Firefox in taskbar

Asked by natedoggdiddy 4 huaire ó shin

Last reply by wirkutskijkarl 3 huaire ó shin

"Information Your browser is being managed by your organization." - how to remove this

My settings have this right at the top, but I am the "organizer." I am the one that set things up on my oldest laptop. When I updated the laptop with a new one, I had t… (tuilleadh eolais)

My settings have this right at the top, but I am the "organizer." I am the one that set things up on my oldest laptop. When I updated the laptop with a new one, I had that message, but it was okay at that point. But now - new laptop, and I want the control back. Please guide me in how to do that.

Asked by GoldenNeko 1 lá ó shin

Last reply by jscher2000 - Support Volunteer 8 n-uaire ó shin

Firefox always crashes on first launch; previous session tabs are forgotten

1. Whenever I open Firefox for the first time since boot, it crashes, and I have to click on it a second time for a window to actually show up. Once it shows up, it's for… (tuilleadh eolais)

1. Whenever I open Firefox for the first time since boot, it crashes, and I have to click on it a second time for a window to actually show up. Once it shows up, it's forgotten all about the previous session - none of my tabs re-open, the window opens up maximized.

2. Whenever I close the last open window, my previous tabs are completely forgotten. Checking task manager reveals that there are 10 or 11 Firefox processes that are still running.

  • I have a second Windows 11 device that DOESN'T exhibit any of these issues and works correctly. Closing Firefox does not leave any running processes around.
  • "Open previous windows and tabs" is enabled in options.
  • "Firefox will: Remember history" is set in the History options.
  • Both devices are running Firefox 137.0.2 64 bit.

Problematic PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎23/‎2025 OS build 26100.3476 <<< This is different! Experience Windows Feature Experience Pack 1000.26100.54.0 <<< This is different!

Working PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎4/‎2025 OS build 26100.3194 Experience Windows Feature Experience Pack 1000.26100.48.0

Asked by drumbum1098 13 uair ó shin

Last reply by jscher2000 - Support Volunteer 12 uair ó shin

Can't Login to Twtich

I've been having issues with Twitch for months now. Now I can't even log in. I've disabled every extension I have, I've deleted cookies and all site data--across all webs… (tuilleadh eolais)

I've been having issues with Twitch for months now. Now I can't even log in. I've disabled every extension I have, I've deleted cookies and all site data--across all websites, not just Twitch which is a real pain to deal with and it didn't fix the problem. First it was just blocking my ability to make any changes to my account, now I can't log in at all. It just tells me to find a supported browser.

Asked by J. 1 lá ó shin

Last reply by jscher2000 - Support Volunteer 13 uair ó shin

i can not load in to a game pet city 2 and when i try to load it is say that they can not load my game pecause of firefox please help me with this problem thank you

i can not load in to a game pet city 2 and when i try to load it is say that they can not load my game because of Firefox please help with this problem it has been months… (tuilleadh eolais)

i can not load in to a game pet city 2 and when i try to load it is say that they can not load my game because of Firefox please help with this problem it has been months I've have been having this problem

Asked by kat blanton 15 uair ó shin

Last reply by markwarner22 14 uair ó shin

what is the latest version?

I need to use a Learning Management System called D2L (Brightspace). When I try to log in it says I need an updated browser. I'm using Firefox 125 on Ubuntu Linux. Is the… (tuilleadh eolais)

I need to use a Learning Management System called D2L (Brightspace). When I try to log in it says I need an updated browser. I'm using Firefox 125 on Ubuntu Linux. Is there a newer version? Thanks!

Asked by ampaulson 18 uair ó shin

Last reply by James 15 uair ó shin

l cannot login into Instatagram because I no longer have the same confirmation cell phone number being used to verify my creator status.

How can I update my seconarry cell phone verification number . Instagream will not send the verification code necessary for get tomy creator status. It sends the verifi… (tuilleadh eolais)

How can I update my seconarry cell phone verification number . Instagream will not send the verification code necessary for get tomy creator status. It sends the verification code to an old cell phone number.

Asked by Thomas Grealy 15 uair ó shin

Last reply by jscher2000 - Support Volunteer 15 uair ó shin

Multiple Firefox browser tabs running in background

I have two Firefox tabs open on my browser. Task manager shows 35 tabs using 897 MB of memory. How do I make this stop? And why are so many tabs running? I have clear… (tuilleadh eolais)

I have two Firefox tabs open on my browser. Task manager shows 35 tabs using 897 MB of memory. How do I make this stop? And why are so many tabs running? I have cleared cache, cookies, etc.

Asked by mcbetsy 20 uair ó shin

Last reply by jscher2000 - Support Volunteer 15 uair ó shin

pin extension?

I want to pin a couple of extension to my toolbar, and not have them buried in the Extensions drop down. I used to have this, but had to reload my computer and lost it. … (tuilleadh eolais)

I want to pin a couple of extension to my toolbar, and not have them buried in the Extensions drop down. I used to have this, but had to reload my computer and lost it.

Asked by douginpaso 16 uair ó shin

Last reply by jscher2000 - Support Volunteer 15 uair ó shin

Missing Passwords

All my saved passwords are missing. I am synced and logged into an Android phone. I usually use an iphone but have not checked syncing there yet, or on a computer/laptop.… (tuilleadh eolais)

All my saved passwords are missing. I am synced and logged into an Android phone. I usually use an iphone but have not checked syncing there yet, or on a computer/laptop.

Asked by mikelaw666 1 lá ó shin

Last reply by markwarner22 19 uair ó shin