Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.
Cartlannaithe

I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

Firefox Update failure
Agent virtuel replied
VictorO
VictorO

bold text I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

'''bold text''' I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

All Replies (1)

Agent virtuel
Agent virtuel
  • Top 10 Contributor

Hello

Other discussions. https://connect.mozilla.org/t5/discussions/windows-7-support-with-firefox-esr-115-x/m-p/100236 https://connect.mozilla.org/t5/ideas/extending-windows-7-and-8-support/idc-p/88807/highlight/true#M47365 you can try.