• Réitithe

Shortcut Tabs

‘My shortcut tabs (2 lines) have quit appearing when I click on '+'. How do I restore without trying to remember them all?’

Asked by Bill 1 lá ó shin

Answered by Denys 4 huaire ó shin

  • Réitithe

Google Cloud Monitoring dashboards unusably slow

Hi all! Happy Firefox user for over 20 years here. Recently I've had to switch to Chrome for one of my use cases, Google Cloud Monitoring dashboards. They're evidently JS… (tuilleadh eolais)

Hi all! Happy Firefox user for over 20 years here. Recently I've had to switch to Chrome for one of my use cases, Google Cloud Monitoring dashboards. They're evidently JS- and data-heavy, and they're often unusably slow in Firefox. I often see delays of 10s or seconds when clicking any button or link, rendering data, or doing anything else. They also seem to get slower the longer their tab is open in the browser. They're way more usable in Chrome; maybe not perfect, but drastically better.

Any thoughts?

I've used about:performance to take a profile on https://profiler.firefox.com/, and uploaded it to share.firefox.dev , and I know it claims to sanitize personal info, but I'm still a bit leery of posting the link publicly. Happy to share it with a Mozilla employee if that would help.

Asked by Ryan 3 mhí ó shin

Answered by Ryan 5 huaire ó shin

  • Réitithe

raindrop.io Broken on Firefox 140

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specif… (tuilleadh eolais)

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

Asked by LN108 16 uair ó shin

Answered by jscher2000 - Support Volunteer 8 n-uaire ó shin

  • Réitithe

Adding shortcut to homepage

I've added pinned shortcuts to my homepage before, but am not able to do so now. I read the instructions, but am not seeing the three dot icon for the menu on my address … (tuilleadh eolais)

I've added pinned shortcuts to my homepage before, but am not able to do so now. I read the instructions, but am not seeing the three dot icon for the menu on my address bar. I have bookmarked the site and it is showing in bookmarks.

What am I doing wrong?

Asked by dlbuttram 17 uair ó shin

Answered by Bradforth 9 n-uaire ó shin

  • Réitithe

It takes firefox over 30 seconds to list files in a local location when i first click OPEN to upload a file

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hang… (tuilleadh eolais)

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hangs for over 30 seconds before listing files. This is windows 11, but it did it when i had windows 10 too. I dont know what to do.

Asked by paulbrightley 6 lá ó shin

Answered by jonzn4SUSE 3 lá ó shin

  • Faoi Ghlas

Xfinity Streaming Service

Xfinity streaming works on Chrome and Safari but it stopped working on Firefox a few days ago. Why? I am using the latest Firefox version 140.0.4 (64 bit) and I can onl… (tuilleadh eolais)

Xfinity streaming works on Chrome and Safari but it stopped working on Firefox a few days ago. Why? I am using the latest Firefox version 140.0.4 (64 bit) and I can only receive my emails. The connection to the streaming service does not open. The Xfinity logo just sits there spinning and no connection. Please fix this. I much prefer Firefox to other browsers BUT....

Asked by Royce Saunders 2 lá ó shin

Last reply by Denys 23 uair ó shin

  • Faoi Ghlas

Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę?

Witajcie Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki… (tuilleadh eolais)

Witajcie

Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

Asked by BoSz Poznan 3 mhí ó shin

Last reply by Jerine Akter 1 lá ó shin

  • Réitithe

session backups inadequate

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site. About every six months or so, I lose *all* these tabs b… (tuilleadh eolais)

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site.

About every six months or so, I lose *all* these tabs because of Firefox's inadequate session backup system. It only saves two or three total backups, some of which are completely out of date. But the worst scenario is when (1) some site pops up a new window; (2) I mistakenly close my main window before the new window; (3) I open this new saved window once or twice by accident, causing my 60-tab session backup to be overwritten.

Using a third-party session manager (I have tried all the well-known ones) can mitigate this problem, but doesn't really solve it because the re-opened sessions aren't quite in the same format as Firefox sessions and so lose information. In particular, I often lose each tab's icon as well as metadata for Tree Style Tab.

Could Mozilla please consider a more robust session backup system for Firefox? All it would take (I think) is to allow the user to choose the total number of backup sessions and the frequency at which a new session is added. Thank you!

Asked by carl.andersen 1 lá ó shin

Answered by jonzn4SUSE 1 lá ó shin

  • Réitithe

firefox stops responding at random times and won't close

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve th… (tuilleadh eolais)

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve the problem. Sometimes it only takes a few minutes after restart before it hangs, other times it will be fine for hours.

I've tried multiple solutions I've found online, carefully following instructions: clearing cookies and cache, disabling all extensions, refreshing firefox, creating a new profile, deleting specific files within the Profiles folder, etc.

I've yet to make it more than four hours without the program hanging.

Any assistance or suggestions are greatly appreciated.

Asked by Jera 4 lá ó shin

Answered by Jera 1 lá ó shin

  • Réitithe

Trying to import bookmarks from Chome.

I've tried 7 times to import my bookmarks from Chrome into Firefox. Firefox says that the import was successful each time, but the bookmarks aren't showing up in the Book… (tuilleadh eolais)

I've tried 7 times to import my bookmarks from Chrome into Firefox. Firefox says that the import was successful each time, but the bookmarks aren't showing up in the Bookmark Tool Bar. It's only showing the older import, not the latest. If I go to one of the new pages, it shows that it is bookmarked, but the list that it belongs to is nowhere to be found....

So how do I update to the newly imported "Imported From Firefox" folder?

Asked by KnotNRune 1 lá ó shin

Answered by jscher2000 - Support Volunteer 1 lá ó shin

  • Réitithe

Unable to enter one particular website

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't pro… (tuilleadh eolais)

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't proceed (the page just loops). This has happened on other browsers too, though I fixed the problem there by disabling my adblocker. But that doesn't help here on Firefox. Any suggestions?

Asked by Ladyjay12 1 lá ó shin

Answered by jscher2000 - Support Volunteer 1 lá ó shin

  • Réitithe

User-Agent Stylesheet

In May 2025 all browsers should have removed the default styling for the h1 element when it is nested in a sectioning element (article, aside, nav, section). I went into … (tuilleadh eolais)

In May 2025 all browsers should have removed the default styling for the h1 element when it is nested in a sectioning element (article, aside, nav, section). I went into Firefox Dev Editions user-agent style sheet and noticed that the styling for nested h1 elements is still the same. I'm wondering why that is the case, since I was under the impression that all the major browsers had completed make the necessary adjustments at the end of May 2025.

Asked by Paul 2 lá ó shin

Answered by jscher2000 - Support Volunteer 2 lá ó shin