on the shortcuts, is there a way to stop you system from adding a shortcut everytime I visit a site?

Is there anyway in the setting to stop a shortcut from being added every time I visit a site? I only want sortcuts that I use. I have attached a screenshot circling the o… (tuilleadh eolais)

Is there anyway in the setting to stop a shortcut from being added every time I visit a site? I only want sortcuts that I use. I have attached a screenshot circling the ones that keep popping up as an example.

Respectfully, Rhonda

Asked by vallejogal818 1 lá ó shin

Last reply by vallejogal818 1 uair ó shin

I cannot sogn into Rogers webmail with FF but only in edge - wil this be fixed soon?

My password manager up until very recently let me sign into Rogers, the largest internet & webmail provider in Canada. Now the page does not fully come up, allowing … (tuilleadh eolais)

My password manager up until very recently let me sign into Rogers, the largest internet & webmail provider in Canada. Now the page does not fully come up, allowing one to sign in. Refreshing, rebooting & clearing cache helps not at all. It does work fine in edge however. It's an issue on your end.

Asked by jPendragon 2 uair ó shin

version 148 does not have refresh firefox option

Using 148 on Debian trixie I do not see the option for "refresh browser"? https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Does it still ex… (tuilleadh eolais)

Using 148 on Debian trixie I do not see the option for "refresh browser"?

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Does it still exist or is there an alternative ?

Asked by natalkalyu 2 uair ó shin

Errors like "Video playback aborted due to a network error." & "no video with supported format and mime type found."

Facing these issues on video/educational platforms other than YouTube. I am not facing either of these issues on other browsers like Microsoft Edge, on the same network. … (tuilleadh eolais)

Facing these issues on video/educational platforms other than YouTube. I am not facing either of these issues on other browsers like Microsoft Edge, on the same network. Please let me peacefully watch my educational videos, else I'll have to switch to other browsers and encourage others to do the same. I have a lot of respect for your open-source community-based browser, but such errors are causing intolerable pain. PLEASE RESOLVE ASAP.

Asked by Hem Shailabh Sahu 2 uair ó shin

something making my computer slow down

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." Ther… (tuilleadh eolais)

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." There is a STOP button, that helps for a moment or two only. When I open the program with MS Edge, the problem does nor occur. I was going to remove the Firefox App but saw the repair option. Repairing did not stop the problem. Any suggestions? John I have a near new Acer laptop running Win 11.

Asked by john “jwt” 3 huaire ó shin

troublesetting up firefox for comcast email account

just installed thunderbird on my new windows11 laptop and tried to add my comcast email account. i entered the email address and password and it sent me to a comcast web … (tuilleadh eolais)

just installed thunderbird on my new windows11 laptop and tried to add my comcast email account. i entered the email address and password and it sent me to a comcast web page to validate my email on imap.comcast.com. i am not on my home network so they sent a code to my phone which i entered successfully. it then asked for the address on my (comcast) account. i entered it and it told me it didn't recognize the address. I called comcast and finally got a human to talk with. we verified that my comcast account was set to allow third party access to my email. that's all the help she could give. i've run thunderbird on my windows 10 desktop with my comcast email for years with no problem. Has anyone encountered this problem?

Asked by kenneth.lawrence 5 huaire ó shin

CIRA DNS over HTTPS does not work

Using firefox 148, when I select the "CIRA Canadian shield" DNS over HTTPS option it does not work. If I select the other 2 options Cloudflare or NextDNS those options wo… (tuilleadh eolais)

Using firefox 148, when I select the "CIRA Canadian shield" DNS over HTTPS option it does not work. If I select the other 2 options Cloudflare or NextDNS those options work.

What is the problem with DOH for CIRA option ?

Asked by natalkalyu 5 huaire ó shin

University deleted my email address.

I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transf… (tuilleadh eolais)

I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transfer all of the history I have with the account to a new one? I cannot make the secondary email address the new one because my university email is now unable to receive emails such as 2FA codes.

Asked by kaixokkiten 6 huaire ó shin

You need to check the details of your advertisers! Wellnee is a ripoff!

The Firefox advertising page I clicked on the Wellnee link and their site is rigged to extort money! I chose the product (advertised as a discount), entered my bank detai… (tuilleadh eolais)

The Firefox advertising page

I clicked on the Wellnee link and their site is rigged to extort money! I chose the product (advertised as a discount), entered my bank details then instead of buying the product, I'm sent to a page where aside from just leaving the page, I find that i have to order 3 more of the same product, if I want to get the discount, so I exited the page, only to find that not only had I been charged for the original (without the discount!) but an additional charge had been taken!!!

Then I get a text message saying they couldn't connect to my email, so everything is done through texts (they had my email). When I went to their site they use a fake US phone number; there's no email, only a form (does it work?)

https://shop.trywellnee.com/

The fake US +1(844)961-3766

And why can't I contact Mozilla directly rather than this forum?

Asked by Barofsky 6 huaire ó shin

Shortcuts added to Firefox desktop

I have 18 shortcuts that I have added to the Firefox desktop, but every time I open a new link, a shortcut is added to the desktop. How do I keep these unwanted shortcut… (tuilleadh eolais)

I have 18 shortcuts that I have added to the Firefox desktop, but every time I open a new link, a shortcut is added to the desktop. How do I keep these unwanted shortcuts from being added to my Firefox desktop?

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far.

I have unchecked Sponsored Shortcuts, but I still am seeing sponsored shortcuts. What am I doing wrong?

Asked by David Crocker 6 huaire ó shin

The Firefox Picture-in-Picture window fails to maintain its "Always on Top" focus or visibility during workspace and task switching, persisting despite a clean OS reinstall, stable NVIDIA driver setup, and extensive browser configuration tweaks.

System Configuration OS: Pop!_OS 22.04 LTS (Clean install). GPU: NVIDIA GeForce RTX 4050. Driver: system76-driver-nvidia (Enabled). Graphics Mode: Hybrid (Command: s… (tuilleadh eolais)

System Configuration

  • OS: Pop!_OS 22.04 LTS (Clean install).
  • GPU: NVIDIA GeForce RTX 4050.
  • Driver: system76-driver-nvidia (Enabled).
  • Graphics Mode: Hybrid (Command: system76-power graphics hybrid).
  • X11 Scaling: Optimized for gaming/full-screen apps.

Firefox Picture-in-Picture (PiP) Issue

  • Problem: PiP window loses "Always on Top" focus or vanishes when switching workspaces/tasks.
  • Config Changes: Set 'focusmanager.testmode' to true and 'media.videocontrols.picture-in-picture.video-flips-visibility-on-focus-change' to false.
  • Window Settings: Focus set to "Click" via GNOME Tweaks/Settings.
  • Environment Test: Tested launching via 'MOZ_ENABLE_WAYLAND=0' to bypass Wayland focus logic.

Software & Tools

  • Tweaks: Installed for font hinting (Slight) and window behavior management.

Asked by lakshay 7 n-uaire ó shin

passwords lost; won't sync with mobile

After the last update, I lost the toolbar bookmarks and passwords. After some time I was able to figure out how to sync them from my mobile. When I closed FF on my deskto… (tuilleadh eolais)

After the last update, I lost the toolbar bookmarks and passwords. After some time I was able to figure out how to sync them from my mobile. When I closed FF on my desktop, I lost the sync. Now I get an error when I try to sync. Your last update (using flawed AI, I presume) sucks and has rendered the browser I have used for years. I used your "help" page to recover once, but as soon as I closed the browser, it reverted to no bookmarks, no passwords. I don't want to use MS browsers because FF has served very well for years. Sorry but WTF are you thinking?

Asked by MJ Warsinsky 7 n-uaire ó shin

my iCloud email ususally doesn't open using this browser, which is my default browser. Fine on Google?

In the last few weeks, i cannot read my iCloud emails. It says things like"message cannot be downloaded now" or "cannot move to trash now", so the only way I can consiste… (tuilleadh eolais)

In the last few weeks, i cannot read my iCloud emails. It says things like"message cannot be downloaded now" or "cannot move to trash now", so the only way I can consistently read my emails, is to switch to my Google browser, which has absolutely no problem with the iCloud emails Why would this be happening?

          Jonathan Rahn

Asked by PlazaPlace 9 n-uaire ó shin

Sidebar expand on hover with vertical tabs scrolls up on its own when expanding

When using vertical tabs layout with "expand sidebar on hover" setting enabled, sidebar scrolls up with each expansion, so that when hovering over a certain tab of collap… (tuilleadh eolais)

When using vertical tabs layout with "expand sidebar on hover" setting enabled, sidebar scrolls up with each expansion, so that when hovering over a certain tab of collapsed sidebar, another open tab is under the mouse pointer when expanded. For additional details please refer to the attached video.

Steps to reproduce: 1. Enable vertical tabs layout with "expand sidebar on hover" setting 2. Open a lot of tabs 3. Hover over a certain tab

Observed result: The sidebar expands with mouse over another tab and the list of tabs scrolled up.

Expected result: The sidebar expands and mouse pointer is hovering over the same tab after expansion from collapsed state.

Asked by krzysztofwytr 9 n-uaire ó shin