Firefox won't open PDFs, discord black screen, some web images black

Hi, I've been using Firefox for years, and suddenly I'm having these strange issues which are forcing me to use another browser while doing schoolwork. They are as follo… (tuilleadh eolais)

Hi,

I've been using Firefox for years, and suddenly I'm having these strange issues which are forcing me to use another browser while doing schoolwork. They are as follows:

- Discord. When I have Discord open, and then I click another tab, when I go back to Discord the whole screen is black. When I refresh it it's fine, but I have to do this repeatedly each time I go to another tab.

- PDFs. I use Blackboard for my college assignments, and Firefox no longer allows me to open PDFs that teachers post- I just get a blank page when I click on one.

- Black images. Most images show fine, but with some websites (for eg. home depot) the image of the product is black.

I've cleared history, cache, cookies, disabled extensions, and still no dice. Not sure what happened/how to solve this :(

Thanks for any help! zoe

Asked by Zoe Sharp 6 lá ó shin

Apparently (per the pop-up which appears on my screen) it's time to update Firefox . . . doesn't happen

Presently 142.0.1 (64-bit) installed; previous updates/downloads had no problems. Now, however, going to https://www.firefox.com/en-US/?utm_campaign=SET_DEFAULT_BROWSER … (tuilleadh eolais)

Presently 142.0.1 (64-bit) installed; previous updates/downloads had no problems.

Now, however, going to https://www.firefox.com/en-US/?utm_campaign=SET_DEFAULT_BROWSER and attempt a download results in this (image).

Any solution to this?

Thank you.

Asked by Hikermann 1 seachtain ó shin

Last reply by Hikermann 6 lá ó shin

Firefox window shrinks vertically after coming out of screen save

Firefox 143.0.3 on Windows 11 24H2. I normally run my browser window full vertical height of the screen (but not maximized). If my PC goes into screen save due to lack of… (tuilleadh eolais)

Firefox 143.0.3 on Windows 11 24H2. I normally run my browser window full vertical height of the screen (but not maximized). If my PC goes into screen save due to lack of activity, each time I return and it comes out of screen save, the bottom of the Firefox window has risen vertically by about 15-20 pixels, and there is now a gap between the bottom of the FF window and the bottom of the screen. If I go in/out of screen save again, then the gap increases again as the windows shrinks further. The top of the FF window doesn't move, only the bottom.

This problem doesn't happen with the window size of any other app that I use if I size the window the full height of the screen and go in/out of screen save - eg the Thunderbird window remains the full height of the screen.

Any suggestions on a possible cause and how to fix the problem? It isn't just the latest version of FF that has the problem - it was also there with previous versions.

Asked by njhp94 6 lá ó shin

Prevent HTTP Basic Authentication dialog from stealing focus?

is there a way to prevent HTTP Basic Authentication dialog from stealing focus in about:config? It can be really annoying if a site logs me out randomly while working in … (tuilleadh eolais)

is there a way to prevent HTTP Basic Authentication dialog from stealing focus in about:config? It can be really annoying if a site logs me out randomly while working in another tab. Chromium browsers does not do that

Asked by Firefox User 6 lá ó shin

Ebay skips away from its search results page now that I have Firefox 143.0

Since installing 143.0.3 (aarch64) on Firefox I can no longer use eBay because the search results page only appears for a few seconds before it skips ahead. (Safari works… (tuilleadh eolais)

Since installing 143.0.3 (aarch64) on Firefox I can no longer use eBay because the search results page only appears for a few seconds before it skips ahead. (Safari works fine, but it's Safari.) I am using Mac OS Version 15.6.1. I have disabled Enhanced Tracking Protection on the eBay website and cleared the cookies from the eBay website, restarted Firefox, and restarted the computer. There are other solutions offered on the Internet that have sometimes worked over the years for various eBay/Firefox issues, but going down that rabbithole seems likely to be a waste of time. Does anybody have suggestions for the specific issue I'm having?

Asked by sftimallen 6 lá ó shin

unable to print. "Preparing preview" keeps appearing and email I'm try ing to print does not appear

unable to print. When I click on an AOL email to print, "preparing preview" appears. The email I'm trying to print usually just shows up and I click on number of copies… (tuilleadh eolais)

unable to print. When I click on an AOL email to print, "preparing preview" appears. The email I'm trying to print usually just shows up and I click on number of copies, pages, etc. I need to print. Now, the preparing preview page does not load the email I'm trying to print, and then I get the "firefox has crashed" dialogue box appears.

Asked by deborah2010 6 lá ó shin

Closing last ungrouped tab opens last grouped tab?

Hello, recently started using group tabs v143 - very cool! One thing I noticed is that when I close all the ungrouped tabs I was just using, FF will then open one of the… (tuilleadh eolais)

Hello, recently started using group tabs v143 - very cool!

One thing I noticed is that when I close all the ungrouped tabs I was just using, FF will then open one of the grouped tabs. I assume this was the last grouped tab I used, which may not be today, and not what I want to do right now. Is there a way to have FF not go into a group after that last ungrouped tab was closed - maybe just open a new blank tab or homepage? If not possible now, where do I add this to a feature/setting wishlist? Cheers!

Asked by melina 6 lá ó shin

whole performance changed

I opened Firefox on one of my computers as usual today but the whole performance changed. Used to go to my home tab and select various news sites to see what was happeni… (tuilleadh eolais)

I opened Firefox on one of my computers as usual today but the whole performance changed. Used to go to my home tab and select various news sites to see what was happening. First, when I scroll down the bookmarks, I would hit the "news" and click on it so all the sub items would stay in the scroll, but instead of that, it wanted to open every item as a new tab. When I finally started opening the various news outlets, it opened them in new tabs, it had always opened in the same tab. Then, I couldn't close the various tabs it had opened. I would go to the tab and hit the "X" but it didn't close the tab. I had to use a drop down menu to close a tab. And when in a site, I used the scroll button on the mouse, instead of scrolling, it made the page larger or smaller instead of going up or down. What could make such a change in behavior? I opened up the 'settings' on it and looked at 'tabs' and they were the same as the ones that are on this computer that works as expected. Both computers have it set to open all previous windows and tabs. Both have the same settings for 'tabs' and 'browsing'. I don't get it. Both are version 143.0.3 (64-bit) I have Ubuntu OS.

Asked by pdsimdars 6 lá ó shin

Last reply by pdsimdars 6 lá ó shin

Failure of last Firefox update

I had renewed my subscription for MS365 on Tuesday the 30th when I got a popup inviting me to update Firefox to the latest release. I agreed and the download appeared to… (tuilleadh eolais)

I had renewed my subscription for MS365 on Tuesday the 30th when I got a popup inviting me to update Firefox to the latest release. I agreed and the download appeared to have worked. However, I soon found I could not access any of the MS365 apps. I restarted and found Firefox had also disappeared. The icons are present in the list of apps but clicking on them gets no response.

I have deleted and reinstalled Firefox and downloaded a new MS365 with no change.

I have Norton online antivirus and the MS365 comes with continuous Defender using Malwarebytes. (I am running down the remaining Norton subscription). I have also used both to do a sweep on each but no problems were found.

I have Outlook which has not been affected.

I am coming to the conclusion that I may need to do a full deletion of both. Can anyone suggest any other way to deal with this?

Asked by Robert Comba 6 lá ó shin