Fóram Tacaíochta Gach Táirge

Dear Firefox Support,

I am writing to report an issue I am experiencing with Firefox Stable (v.126.0) when attempting to access the URL https://ibb.co. This URL is supposed to redirect to https://imgbb.com, but instead, I encounter the following error:

Secure Connection Failed An error occurred during a connection to ibb.co. PR_CONNECT_RESET_ERROR

This issue seems specific to Firefox Stable, as I am able to access the URL without any problems on chromium-based browsers (Chrome and Arc) and Safari. Additionally, the URL works correctly on Firefox Nightly (v.128.0a1).

I have attempted several troubleshooting steps, including:

   Disabling all extensions
   Using private browsing mode
   Clearing cookies and cache
   Restoring settings to default

Unfortunately, none of these methods have resolved the issue.

Could you please assist me in resolving this problem? Any guidance or further troubleshooting steps would be greatly appreciated.

Thank you for your support.

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor does nothing). Also, re-merging the tab with another firefox window stops working. (Dragging a tab to a firefox window from another firefox window doesn't merge them. It does nothing) I can right click on the tab and select Move to move it to a new window but dragging stops working. I have to close Firefox and start it again (sometimes twice), then dragging starts working again. This happens multiple times a day. I am on Linux Mint and the version is 126.0 (64-bit). This problematic behavior has only recently began.

Hello! I installed Firefox about a year ago, and for the entire duration it seems about 60% of the time the default fonts on various websites look weird (bold?). I have tried uninstalling/reinstalling Firefox, clearing the cache, etc. See attached images for examples. Help!

When using some websites that ask for browser permission to use your location, the location is wrong.

I recently moved more than 2000 miles, and when I use Google Maps in Firefox on my Windows laptop, its "current location" (as in, the blue dot that appears once I give Google Maps permission to use my location) is always at my old address rather than my new one.

After some digging, I discovered https://mylocation.org/, which was very helpful in that it informed me of two different types of location lookup. One of them, based on my IP address, works like a charm and shows me at my new address. The other, called "Browser Geolocation", shows my old address. And I've confirmed that this information varies from browser to browser: Firefox is wrong, Chrome is correct, Edge is correct, Brave is wrong.

This must mean that the browser stores some kind of information somehow about my location, right? How do I update this so that it matches the public IP address location?

I am running a Mac Mini with the M1 chip. I recently updated the OS to Sonoma (14.5) from Monterey and find that the type on Linked In is tiny, only about 7 pt. My FF is 126.0. My minimum font size on Firefox is set to 14 pt. If I make it larger, like 20, Linked In is readable, but all my other sites are too large and hard to navigate.

Your automatic reader thinks I'm running 10.5. I've never run 10.5 on this Mac.

LI says it is a Firefox problem, which it is, because the site reads fine on Safari.

I know that there are sites which don't work on Firefox, like Chase Bank, which is a drag. Please don't tell me that LI is another one.

Somebody, please help.

Ellen Perless

Since 2 weeks, I have been facing a UI error in the address bar. Whenever I select it to type something, the bar and search suggestions jump up off-screen. Pic attached.

Firefox 126.0 on Sonoma running on my Mac Studio does NOT sync passwords but DOES sync bookmarks. Firefox will not save passwords nor will it load passwords from a .csv file Under Sonoma SYSTEM SETTINGS and PASSWORDS (after entering mac password) shows the website passwords there, but the passwords DO NOT show in Firefox. Restart of Mac or restart of Firefox does not fix this.

I uninstalled then reinstalled Firefox. I was able to recover my bookmarks, add-ons, and login information. But I do not know how to recover by pdf files. Are they gone for good?

Some of my add-on shortcuts have disappeared from the toolbar. I have tried all of the suggestions on your help site. If I go to the add-ons page, it says they are still there, but they don't show up in my browser.

I can access this website from other computers on my same network. But from my computer I get the following message

Access Denied You don't have permission to access "http://www.dsw.com/en/us/?" on this server.

Reference #18.dc1ce17.1716737942.1dc95fae

https://errors.edgesuite.net/18.dc1ce17.1716737942.1dc95fae

Good afternoon,

I am not sure if the topic is the right one I choose.

My question/complaint: recently websites, although mostly websites from my bookmarks, seem not available or existing. Mostly after a few minutes and a new trial, the website comes back as if nothing was wrong. Could it be the last update from Firefox? I never had these "problems" (a big word for minor inconveniences) before and I use Firefox at least during the last 15 years.

Thank you in advance for your answer.

Best regards, Rien de Vos

Hello, when making a purchase on a website with Mozilla, after entering the security code received on my mobile phone, the bank's virtual keyboard does not appear to enter the security code of my online bank. thank you for your response. Sincerely

Hello, Whenever I try to open something on Firefox, for example, the Library, I get the message "Mozilla Firefox (Not Responding) and it hangs with no immediate responsive action. I click on any Firefox button or tab and I get the same message and I get the blue little circle and I sit and wait about 30 seconds or more. The page or tab eventually works but it hangs for 30 seconds or more. It is frustrating. Please help.

Thanks, Tricia

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refreshing browser, rebooting.

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no firefox folder in applicationsupport/library on my Mac. Showing hidden files. About:profiles shows only one profile. No idea how I can restore things. Time Machine backup on desktop iMac has no firefox profile files. Where is the data please? Etc etc :O)

Just today, I can no longer access the Amazon website. The pages load halfway and then it just churns/spins and never completes loading the page. So far I've discovered no other websites that have the same problem.

I am able to access the Amazon website on three other browsers - Edge, Brave and DuckDuckGo - with no problems and normal loading speed. I don't use Chrome, so I can't speak to that.

I've tried clearing the cache and that did not help. I had a Firefox update installed a couple of days ago. Don't know how long it had been sitting there, as Firefox is almost always open and doesn't have the opportunity to update until I close everything and restart my computer, which I did a couple of days ago.

Windows 10 on a Dell pc/laptop. Firefox Version 126.0 (64-bit).

Any ideas on how to fix?