Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How do you remove the Ask Search toolbar?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 108 views
  • Freagra is déanaí ó cor-el

more options

no details.... I don't know what I did to cause the Ask search toolbar to suddenly appear on my AOL News page. I just want instructions on how to remove it. I am not the most knowledgeable person on the block when it comes to dealing with a virus and a hacker's desire to mess up people's computers, but I can follow your instructions .

All Replies (2)

more options

If it is simply the ask toolbar their own uninstall instruction are here



moreover these articles should help:


moreover your profile folder shows presence of user.js file but this file is not created by default in Firefox, so you may want to also check for a user.js file and DELETE that.

Athraithe ag Aman Routh ar

more options

Note that such a toolbar can come as an unwanted extra when you install or update software (e.g. Java, Flash) on your computer.
It is always a good idea to check if there aren't any boxes present that are checked off by default.

You can do a check for ask.com prefs on the about:config page and reset user set (bold) TEXT prefs via the right-click context menu to the default value.

  • you can open the about:config page via the location bar and you can accept the warning and click "I'll be careful" to continue