Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

firefox crashes 30 seconds after being opened

  • 3 fhreagra
  • 5 leis an bhfadhb seo
  • 103 views
  • Freagra is déanaí ó kobe

more options

I have The OS 10.5.8. Firefox is The OS is 10.6.8. and says it is up to date. In the past few days the browsree crashes after about 30 seconds to one minute of being opened.

below are the crash IDs:

Crash ID: bp-d17bafb4-5ae1-4bd3-b4a0-22c242131212

Crash ID: bp-b427aaf0-1dec-48af-9db1-bebfd2131212

All Replies (3)

more options

Hi

From the crash reports I see you use a very old version of Firefox. It's more than one year old. You should upgrade and see if the problem is solved.

You can find latest downloads here: https://www.mozilla.org/en-US/firefox/all/ If you can't use update within Firefox (Check the about Firefox in help menu).


Edit: just noticed you that you have old OSX, so you can't update Firefox. :( (only OSX 10.6 – 10.9 can have the latest Firefox)

Edit2: Found this: https://support.mozilla.org/en-US/questions/751524 Only a clue but do you have file sharing not disabled?

Athraithe ag Kniven ar

more options

Tnx for the reply - my file sharing is off

more options

Could you try making a new profile and see if that helps, if so you can transfer files from the old to the new one.

See the linked articles below.