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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How do I move the items in my downloads folder?

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mehreena0
mehreena0
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I downloaded some files and when I am in Mozilla I can not open them or move them. When I go to my downloads folder through the start menu, they are not there. I can only see them in my browser, which does not help at all. How do I move them so that I can access them?

I downloaded some files and when I am in Mozilla I can not open them or move them. When I go to my downloads folder through the start menu, they are not there. I can only see them in my browser, which does not help at all. How do I move them so that I can access them?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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If you use the "Open Containing Folder" icon for one of your downloads (usually on the right side), Windows should display the download highlighted in its current location. Hopefully then you can move it to where you want it to be. Does that work?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location and they may have been removed by Anti-virus or cleanup software.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.