Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Web sites and email will not recognize version 25 of FireFox. Sites say I have an old version and request I update .

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 56 views
  • Freagra is déanaí ó James

more options

I updated my Fire Fox to version 25 several months ago. I then started getting messages from websites and my yahoo email account that I was using an outdated version. I then updated to the beta version 26 and I still have the same problem. I am using Windows 7 on my PC. Never had any problems with Fire Fox until the 25 upgrade. I have cleared the cache and cookies with no effect. Do I need to uninstall Fire Fox and start all over again.

Réiteach roghnaithe

Before Firefox 4.0 some extensions added stuff to the useragent which can make the UA stay stuck at that version. Your UA appears to be User Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.16) Gecko/20110319 YFF35 Firefox/3.6.16 FBSMTWB

https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible#w_firefox-is-showing-the-wrong-user-agent

Read this answer in context 👍 0

All Replies (1)

more options

Réiteach Roghnaithe

Before Firefox 4.0 some extensions added stuff to the useragent which can make the UA stay stuck at that version. Your UA appears to be User Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.16) Gecko/20110319 YFF35 Firefox/3.6.16 FBSMTWB

https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible#w_firefox-is-showing-the-wrong-user-agent

Athraithe ag James ar