Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

keep getting a pop up box asking me to download photo and video, many boxes appear . I have devices connected to download anything. I want this to not happen or

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Samsoum

more options

keep getting a pop up box asking me to download photo and video, many boxes appear saying the same thing . I have no devices connected to download anything. I want this to not happen or appear.

This will just keep appearing when I am online.Using Firefox latest version I just installed Window7 from Vista. never happened prior. Windows live Photo Gallery is usually my default to open, but that is from a phone device connected to my computer.

keep getting a pop up box asking me to download photo and video, many boxes appear saying the same thing . I have no devices connected to download anything. I want this to not happen or appear. This will just keep appearing when I am online.Using Firefox latest version I just installed Window7 from Vista. never happened prior. Windows live Photo Gallery is usually my default to open, but that is from a phone device connected to my computer.

All Replies (1)

more options

Usually "Flame" does this (a virus that should have been auto destructed 2 weeks ago). It could be another virus or worm. My advice, FIRST scan your computer with antivirus (completely). Don't use free antiviruses. They are not providing enough protection. Then delete all temp. files and browsing history. Remove and reinstall Firefox. (don't install it automatically: ask for custom install at the beginning). It is much better to download it again from www.mozilla.org because your actual version might be corrupted by the virus (IF ANY VIRUS IS FOUND). Anyway you won't lose downloading it again.

PS: Windows 7 includes a very useful tool to scan your PC. Windows Defender. Run it along with the antivirus.