Why can I no longer send e-mails when using updated firefox 13?
I recently upgraded my Firefox 13 with a supplied and suggested security update. Since the upgrade I have been unable to send outgoing e-mail from my yahoo account. When I click the new e-mail button, or if I want to reply to a received e-mail. A yellow field telling me a plug in is required to operate in a 32 bit mode. When I click the restart button in the yellow field the e-mail system locks up and I cannot compose an e-mail or reply. Prior to updating firefox I received the same message and when I clicked the restart button the e-mail program restarted in a 32 bit mode without problem.
Réiteach roghnaithe
You may need to start Firefox in 32 bit mode if a plugin (Silverlight?) is needed that only runs in 32 bit mode.
You can use these steps to start Firefox in 32 bit mode:
- Close Firefox
- Start the Finder and open the Applications folder
- Right click or control-click the Firefox.app icon
- Select "Get Info"
- Select or Deselect "Open in 32-bit mode"
- Close the "Firefox Info" window
- Restart Firefox
All Replies (4)
can you try creating a mail with the browserplus plugin from yahoo disabled (you can do that in tools > addons > plugins)?
Réiteach Roghnaithe
You may need to start Firefox in 32 bit mode if a plugin (Silverlight?) is needed that only runs in 32 bit mode.
You can use these steps to start Firefox in 32 bit mode:
- Close Firefox
- Start the Finder and open the Applications folder
- Right click or control-click the Firefox.app icon
- Select "Get Info"
- Select or Deselect "Open in 32-bit mode"
- Close the "Firefox Info" window
- Restart Firefox
Thank you both for your help. in the end cor-el's solution was easier to implement and solved the problem. I am so grateful for the input.
bigken
Cor-el; This solution quickly solved this conflict on my MacBook Pro 10.8.2, Firefox for Mac 17.0 and Yahoo! mail . . . Thank-you for the steps !