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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox sometimes does not allow me to complete an online purchase.

  • 3 fhreagra
  • 4 leis an bhfadhb seo
  • 121 views
  • Freagra is déanaí ó rdo999

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I thought it was a website issue, but now wonder if it may relate to Firefox or my Add-ons. I was able to select items and edit my "cart" on walmart.com, but when I clicked "Purchase Now" got re-cycled back to the order page. I contacted walmart online and they suggested I try another browser. Sure enough, when I used Safari, all went well and my order was placed. This has happened with other websites occasionally, but not with major sites like Amazon or iTunes. Any assistance or suggestions greatly appreciated. I am an old grandpa who appreciates, but has no computer savvy. Thank you.

I thought it was a website issue, but now wonder if it may relate to Firefox or my Add-ons. I was able to select items and edit my "cart" on walmart.com, but when I clicked "Purchase Now" got re-cycled back to the order page. I contacted walmart online and they suggested I try another browser. Sure enough, when I used Safari, all went well and my order was placed. This has happened with other websites occasionally, but not with major sites like Amazon or iTunes. Any assistance or suggestions greatly appreciated. I am an old grandpa who appreciates, but has no computer savvy. Thank you.

Réiteach roghnaithe

Thank you! I have done as suggested.

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try going in safe mode once,like by diabling all the addons

menu==>help===>about===>restart with addons diabled!

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That issue is probably caused by cookies that aren't kept and send to the server.
Make sure that you do not block the cookies from that site.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
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Réiteach Roghnaithe

Thank you! I have done as suggested.