Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Attachments (e.g. word .doc) now are called "attachment.ashx" when trying to download

  • 3 fhreagra
  • 31 leis an bhfadhb seo
  • 14 views
  • Freagra is déanaí ó cor-el

more options

When using my outlook e-mail via firefox and I try and download attachments (word .doc, .jpg) the name of the file in the download window now states "attachment.ashx" and will obviously not open.

The file will open if I access my mail via another browser

When using my outlook e-mail via firefox and I try and download attachments (word .doc, .jpg) the name of the file in the download window now states "attachment.ashx" and will obviously not open. The file will open if I access my mail via another browser

All Replies (3)

more options

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
more options

This appears to be a problem with Firefox & ASP.net. My employer has recently changed to ASP.net for external email access. All my Word docs now open as .ashx & are impossible to download unless I go through the hassle of changing the files back to .docx. I'm going back to Internet Explorer until Firefox come up with a solution.

more options

See also: