Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

My IE 8.0 won't download Firefox 5 because of security settings. How do I change those to allow firefox to download?

more options

I also can not load firefox through AOL.

I also can not load firefox through AOL.

All Replies (5)

more options

What's the message you get?

Did you try to "Run" or "Save"? It's safer when downloading any programs to use "Save".

If the main site download doesn't work, you can try the FTP server here: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/5.0/win32/en-US/

more options

"Your current secuirty settings will not allow this file to be downloaded". I have IE 8.0 and AOL 9.6 as the browser.

more options

In case this message is generated by malware, you may want to run some supplemental scans. These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/

Will your system allow you to download and run either of those?

more options

Another idea based on a web search: make mozilla.com a trusted site in IE. You can do this while viewing the site by double-clicking "Internet" on the status bar. In the security dialog, click Trusted, then the Trusted Sites button, and saving mozilla.com there. When you exit the dialog, the icon on the status bar should change from the world to the green check mark.