Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

FF crashesh when PDF file is opened in the browser and back button is pressed

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó the-edmeister

AnonymousUser
AnonymousUser
more options

Hi,

When ever a PDF file is opened in the FF browser, and we hit back button, FF crashes.

Is this a bug? Is there a solution?

Hi, When ever a PDF file is opened in the FF browser, and we hit back button, FF crashes. Is this a bug? Is there a solution?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_the_most_accurate_help_with_your_Firefox_crash

Type about:crashes in the URL bar and hit Enter. Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that Firefox can't unload or close the Adobe Reader plugin that is used to embed PDF files in a browser window. You can try to disable the plugin and use the Adobe Reader program instead to see if that helps.

See also http://kb.mozillazine.org/Adobe_Reader#Using_an_alternative_PDF_viewer