Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't download anything (including extensions). Wont work in safe mode, wont with extensions disabled

  • 3 fhreagra
  • 0 leis an bhfadhb seo
  • 149 views
  • Freagra is déanaí ó jonzn4SUSE

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googled what to do and my answer was: Disable extensions, start in safe mode, clear cookies, clear history, clear download history. I did all that and I can still not download. I restarted my computer and nothing changed. on FF version 136.0.2

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googled what to do and my answer was: Disable extensions, start in safe mode, clear cookies, clear history, clear download history. I did all that and I can still not download. I restarted my computer and nothing changed. on FF version 136.0.2

All Replies (3)

What OS? If windows, home or pro and are you running any security software besides MS Defender? I have no issues downloading a video from google photo. see screenshot

Athraithe ag jonzn4SUSE ar

If I change browsers, I can download just fine. MS defender is on and on Win 11 pro.

Can you post a similar screenshot showing the issue? Try Windows Sandbox, enable it and test. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/