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Secure Connection Failed

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I have two computers. On one I have no issues with Firefox. The other computer I have a major problem with "Secure Connection Failed" - I cannot open sites like CNN, Yahoo Mail, etc. As I have looked into this it seems this is a big Firefox issue. What advise can you provide to make this nightmare go away. I really like Firefox and I don't want to give it up. I have tried the "ABOUT:CONFIG" True/False solution and that did not work. PLEASE tell me there is a SIMPLE solution to this issue.

Don [email removed from public]

I have two computers. On one I have no issues with Firefox. The other computer I have a major problem with "Secure Connection Failed" - I cannot open sites like CNN, Yahoo Mail, etc. As I have looked into this it seems this is a big Firefox issue. What advise can you provide to make this nightmare go away. I really like Firefox and I don't want to give it up. I have tried the "ABOUT:CONFIG" True/False solution and that did not work. PLEASE tell me there is a SIMPLE solution to this issue. Don [email removed from public]

Athraithe ag James ar

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

You can do a malware scan just to be sure.