Unable to Create master password
I tried to set password but getting error again and again. Please help
I tried to set password but getting error again and again. Please help
All Replies (1)
Are there currently logins stored in the Password Manager ?
If that is the case then try to export those logins to CSV. Make sure to check the file to see if it has all the logins. Then rename/remove logins.json and key4.db in the profile folder and try to set a new Primary Password.
You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> More Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
See the note at the bottom of this article about how to enable CSV in Lockwise import via the about:config page.
- https://support.mozilla.org/en-US/kb/import-login-data-file
- about:config => signon.management.page.fileImport.enabled = true