Crash Firefox
Hi, can you help me? I have these crash codes in my Firefox:
bp-e33a7455-ba75-44e6-a5a7-8839f0210505 bp-0cc54bc8-471d-4095-acef-7bebf0210410
Thanks in advance.
All Replies (2)
Product Firefox Release Channel release Version 88.0 Build ID 20210415204500 (2021-04-15) Buildhub data OS Windows 10
bp-e33a7455-ba75-44e6-a5a7-8839f0210505 Signature: OOM | small
MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()
Crash Reason EXCEPTION_BREAKPOINT ++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 87.0 Build ID 20210318103112 (2021-03-18)
bp-0cc54bc8-471d-4095-acef-7bebf0210410 Signature: OOM | small
MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()
Crash Reason EXCEPTION_BREAKPOINT
Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up
https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down
MemTest LAST UPDATED : 12/04/2020
Could you please run a tool from http://memtest.org/
in order to check the integrity of your RAM?
You will need a thumb or disk drive to install it on.
Do you let Windows handle the page file or did you set a fixed size ?
Control Panel -> System -> Advanced -> Performance -> Settings
If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}