Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox PDF viewer display old version of an overwritten PDF

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó mezcalsss

more options

Hi, we are web-designer.

We have replaced the first 2 PDF in the page https://www.gazebo.it/documenti-certificazioni/:

https://www.gazebo.it/documenti-certificazioni/iso-9001-2015-web.pdf https://www.gazebo.it/documenti-certificazioni/iso-14001-2015-web.pdf

With firefox the preview still show the old version pdf, but if you download it, the version is correct.

The difference between two versions is in the first box bottom left: old one has only text, new one has a “Istituto Giordano” logo.

With Chrome, Safari, Opera, Edge, Explorer there are no issue.

Only firefox has this issue.

We tried to clear cache, browse in anonymous, modify PDF name... with no luck.

Thanks! Ste

Réiteach roghnaithe

The issue was the digital signature. Firefox preview can't display it correctly, so we have recreated PDFs without it, with signature printed as image. Thanks!

Read this answer in context 👍 1

All Replies (3)

more options

Solved

Helpful?

more options

Can you mark it as solved. Also, let us know what was the fix.

Helpful?

more options

Réiteach Roghnaithe

The issue was the digital signature. Firefox preview can't display it correctly, so we have recreated PDFs without it, with signature printed as image. Thanks!

Helpful?

Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.