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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Intrusive yahoo account

  • 2 fhreagra
  • 2 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó Steve Fish

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I made a Yahoo email account a long time ago when I thought I was going to have to change my email provider when I changed satellite internet companies. I was able to keep my old account and have never used the Yahoo account. Recently Yahoo suddenly began sending an intrusive invitation to use their services (see image). It pops up on my desktop and can’t be minimized, moved, or deleted. I found out that it was somehow using Thunderbird to get to my computer. When I hovered over the Thunderbird icon on my taskbar both Thunderbird, and the Yahoo ad displayed, and when I closed Thunderbird, it didn’t pop up. I went to Yahoo and closed out my account. No joy. How do I prevent this malicious advertisement from using Thunderbird?

I made a Yahoo email account a long time ago when I thought I was going to have to change my email provider when I changed satellite internet companies. I was able to keep my old account and have never used the Yahoo account. Recently Yahoo suddenly began sending an intrusive invitation to use their services (see image). It pops up on my desktop and can’t be minimized, moved, or deleted. I found out that it was somehow using Thunderbird to get to my computer. When I hovered over the Thunderbird icon on my taskbar both Thunderbird, and the Yahoo ad displayed, and when I closed Thunderbird, it didn’t pop up. I went to Yahoo and closed out my account. No joy. How do I prevent this malicious advertisement from using Thunderbird?
Attached screenshots

Réiteach roghnaithe

The window looks like the prompt for OAuth2 authentication that is now required by Yahoo. If you've closed the account, remove it from TB to stop TB from trying to connect to the account (in Tools/Account Settings, Account Actions).

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Réiteach Roghnaithe

The window looks like the prompt for OAuth2 authentication that is now required by Yahoo. If you've closed the account, remove it from TB to stop TB from trying to connect to the account (in Tools/Account Settings, Account Actions).

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Thank you very much. I would have never worked out the solution on my own. One suggestion, the use of acronyms, "TB" in this instance was a little confusing, but it didn't stop me from following your instructions. Steve