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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Downloading a file from drive.google.com

  • 2 fhreagra
  • 1 leis an bhfadhb seo
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  • Freagra is déanaí ó Clinton Njiru

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Hi,

I encounter an issue when I try to download a file from drive.google.com

I get an error page with the following message :

In french : La page n’est pas redirigée correctement

Une erreur est survenue pendant une connexion à doc-0o-6c-docs.googleusercontent.com.

   La cause de ce problème peut être la désactivation ou le refus des cookies.

Translated : The page is not redirected correctly

An error occurred while connecting to doc-0o-6c-docs.googleusercontent.com.

   The cause of this problem may be the deactivation or refusal of cookies.

I searched online and it happened to others so I tried many things : - deleting the cookies.sqlite from the profiles folder in appdata\mozilla - repairing mozilla firefox - completely uninstall firefox and re - install after deleting remanent files

Nothing works. Using another browser I don't have any problem downloading any file from google drive. Info : Firefox 80.0.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:80.0) Gecko/20100101 Firefox/80.0 Windows_NT 10.0 19041

I hope someone can help me here .. Wish y'all a very nice day

Hi, I encounter an issue when I try to download a file from drive.google.com I get an error page with the following message : In french : La page n’est pas redirigée correctement Une erreur est survenue pendant une connexion à doc-0o-6c-docs.googleusercontent.com. La cause de ce problème peut être la désactivation ou le refus des cookies. Translated : The page is not redirected correctly An error occurred while connecting to doc-0o-6c-docs.googleusercontent.com. The cause of this problem may be the deactivation or refusal of cookies. I searched online and it happened to others so I tried many things : - deleting the cookies.sqlite from the profiles folder in appdata\mozilla - repairing mozilla firefox - completely uninstall firefox and re - install after deleting remanent files Nothing works. Using another browser I don't have any problem downloading any file from google drive. Info : Firefox 80.0.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:80.0) Gecko/20100101 Firefox/80.0 Windows_NT 10.0 19041 I hope someone can help me here .. Wish y'all a very nice day
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Also, I allowed all cookies and disabled all tracking protection from drive.google.com and still get the error

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To fix the error: Cancel the download and try again. Instead of clicking the file to download, right-click the link and select Save link as. Be sure to download files to a place on your computer you can access, like your Desktop or Documents folder.