Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Stars next to starred items have disappeared.

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó sfhowes

billfennell
billfennell
more options

Hi, I regularly use the starred message facility to highlight messages. Just today, the stars have disappeared from starred items. So the unstarred items have a feint star as before - the starred items have nothing. See attached image: The Avio message is starred and was showing a yellow star yesterday. The other 3 items (showing a feint star, as before) are not starred. How do I sort this? I have not done any configuration etc since yesterday, when it was all working fine.

TIA Bill

Hi, I regularly use the starred message facility to highlight messages. Just today, the stars have disappeared from starred items. So the unstarred items have a feint star as before - the starred items have nothing. See attached image: The Avio message is starred and was showing a yellow star yesterday. The other 3 items (showing a feint star, as before) are not starred. How do I sort this? I have not done any configuration etc since yesterday, when it was all working fine. TIA Bill
Attached screenshots

Réiteach roghnaithe

Run TB in safe mode (hold shift when you launch the app). Any difference?

Read this answer in context 👍 0

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor
more options

If you right-click the folder, Properties, Repair Folder, do the stars reappear?

billfennell
billfennell Úinéir na ceiste
more options

Hi, thanks for the suggestion, but no they don't. Looking at other folders, it seem to have happened right across Thunderbird - i.e. is is not just one folder. kind regards bill

sfhowes
sfhowes
  • Top 25 Contributor
more options

Réiteach Roghnaithe

Run TB in safe mode (hold shift when you launch the app). Any difference?