Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Hulu unable to determine my location.

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 214 views
  • Freagra is déanaí ó cor-el

more options

After a recent update to Firefox, I cannot access Hulu. It requests that I enable location sharing (which I do), but it still doesn't work. I've tweaked settings, disabled add on's and still nothing. I'm using Linux Mint 19.3, Firefox 73.0.1.

After a recent update to Firefox, I cannot access Hulu. It requests that I enable location sharing (which I do), but it still doesn't work. I've tweaked settings, disabled add on's and still nothing. I'm using Linux Mint 19.3, Firefox 73.0.1.
Attached screenshots

Réiteach roghnaithe

That is a known issue if you use Firefox from the Ubuntu repositories. This version doesn't include the Mozilla Location Service Key as you can see on the "Help -> Troubleshooting Information" (about:support) page.

You will have to use Firefox from the Mozilla server.

Read this answer in context 👍 0

All Replies (3)

more options

Hi elemmaiii, please ignore the spam message promoting an unofficial phone number.

Does location work on other pages? For example, there's a little test box in this one:

https://developer.mozilla.org/docs/Web/API/Geolocation_API#Live_Result

more options

No. It doesn't work.

more options

Réiteach Roghnaithe

That is a known issue if you use Firefox from the Ubuntu repositories. This version doesn't include the Mozilla Location Service Key as you can see on the "Help -> Troubleshooting Information" (about:support) page.

You will have to use Firefox from the Mozilla server.