Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When I click on a link in an email two duplicate tabs open

  • 3 fhreagra
  • 3 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó rhp96

more options

Every time I click on a link in an email Firefox opens two duplicate tabs. This has been happening for a while so I'm not sure which version of Firefox it started with. It does not happen in other browsers.

I am using Windows 10. All security updates are current.

Every time I click on a link in an email Firefox opens two duplicate tabs. This has been happening for a while so I'm not sure which version of Firefox it started with. It does not happen in other browsers. I am using Windows 10. All security updates are current.

All Replies (3)

more options

This usually happens because you chose Firefox as the program to always use for a particular action, such as opening a certain type of file or launching an application to send mail. that's why this happens..

more options

First of all I have to admit I shouldn't have said "every time". It's most of the time. Also, exactly where would I have set this action to happen when I click a link from an email in my gmail account?

thank you

more options

I have been having this problem for a few weeks now.

When I click a link in an email message--viewed with Outlook for Mac, latest version via MS Office subscription--two instances of Firefox open: one is blank in the BG, the other loads the link in the active window.

I have performed a FF refresh to see if that would solve the issue; it did not.

I changed my default browser to Chrome (temporarily) and the problem does not replicate for Chrome. I changed it back to FF and the problem returned.

Honestly this is a minor issue, but still one that I find a little vexing.

This only happens when FF is not already running in the BG; if it is running in the BG then a link clicked in Outlook does act as expected: it opens in a new tab.

I'm currently using FF 72.0.1 on MacOS 10.15.2.

Thanks in advance for any insights.