Firefox won't sync to my account
Folks,
I've used Firefox (and sync) for many years. This is the 1st time after signing into my account that my add-ons, etc. will not sync.
Suggestions please?
Thank you,
Roland
All Replies (7)
https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 65.0.2 February 28, 2019
We need to look at the sync logs.
Type about:sync-log<enter> in the address bar.
Open the last file created and Copy its contents Now Paste it into this forum.
If the file is too large;
Open a text / word program and load the file. Left-click once. Now
<Control> A to highlight everything, then <Control> C to copy it.
Next, have your web browser go to; https://pastebin.com/
Paste <Control> P the content of the file in the window. Note: On the bottom, fill out the boxes as best you can.
Now press Create A New Paste. The page will reload. Copy the new web address, and post it here.
Hello Fred and thank you for the quick response:
I saw this: 1552247476537 Sync.ErrorHandler ERROR Sync encountered a login error
and called for more help.
Folks,
Almost a week later and I've yet to hear from anyone regarding this issue.
Again, I've used Firefox for 10+ years and I've never had this sync issue before so how about helping me out?
Thank you,
Roland
I called again.
Fred,
Any feedback on this issue yet? I still can't sync and will not use Firefox again until it is. It is far too much trouble to reinstall my add-on's, etc.
I would appreciate it.
Roland
I put out the call. That's all I can do.