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Get strange page when attempting to disp[lay email from Search

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SuMo Bot
SuMo Bot

running current Thunderbird in WIN 7 PRO. When attempting to display an email from a global search result I get a strange page that I can't make any sense of (see attached screen capture). What is this? I just want to see the email I've chosen from among the search results list.

running current Thunderbird in WIN 7 PRO. When attempting to display an email from a global search result I get a strange page that I can't make any sense of (see attached screen capture). What is this? I just want to see the email I've chosen from among the search results list.

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Matt
Matt
  • Top 25 Contributor

Help menu > troubleshooting information and click the about:Memory you will see the page.

Try restarting Thunderbird with add-ons disabled from the help menu. See if one of them might be a problem child.

SuMo Bot
SuMo Bot Úinéir na ceiste

Thanks for the suggestion, Matt. "Safe Mode" does not help. Get same memory diagnostic screen, not the email from search list.

SuMo Bot
SuMo Bot Úinéir na ceiste

Excellent hint! Rebuilding the global search index cleared up the problem. Thanks you very much!

SuMo Bot
SuMo Bot Úinéir na ceiste

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