Firefox doesn't open the login page for a captive portal with bad certificate
My workplace uses a captive portal to enable internet access, up until now I have not had any problem when login in with Firefox. However, since this morning, a message started appearing when I try to log in (see attached picture), I click on open network login page but it opens the exact same page on another tab, so I have had to switch to another browser for authentication. The other browser alerts me of a bad certificate when I try to log in but it doesn't give me more problems. Suspecting a problem with the certificate I hit the advanced button on the picture and clicked add exception, but nothing happened.
Is there some kind of bug with this page? Can I add the exception in some other way?
All Replies (2)
Please explain the problem in detail. What happens? What is the exact error messages?
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Thank you!
Can you attach a screenshot?
- https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
- use a compressed image type like PNG or JPG to save the screenshot
Try to rename/remove SiteSecurityServiceState.txt in the profile folder or edit the file and remove lines that refer to this domain.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox
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