Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Cannot access passwords; cannot remake passwords

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 18 views
  • Freagra is déanaí ó brunoais

brunoais
brunoais
more options

Problem:
Cannot access passwords protected by master password.

Normal mode symptoms:
- No master password is ever asked
-- Trying to set one is futile (see screenshot)
- Certificate is at status "Ready" instead of "Logged In" or "not Logged In" (see screenshot)
- No fields are filled with usernames and passwords when needed.
-- No prompt for it is shown either

Background:
I transitioned from windows to linux
I made a full copy of all my profile when transitioning.
I controlled firefox's version to make sure I would transition using the same version number.
I have backups.
Nothing appears in the browser's console when I start or when I try to change master password.
If I try to view the passwords I have, however... ~120 messages appear telling it cannot decrypt (see screenshot)

Tried:
1-Safe-mode:
-- The master password system works as it is supposed to. I get a master password prompt at browser's first password use.
2- Deleting prefs.js
-- Still not working
3- Disabling all extensions manually
-- Still not working
4- Deleting storage directory
-- Still not working

-Trying 2 + 3, 3 + 4, 2 + 3 + 4 or 2 + 4....
-- Still not working.

What am I missing?
Thanks in advance

Problem: <br> Cannot access passwords protected by master password. <br> Normal mode symptoms: <br> - No master password is ever asked <br> -- Trying to set one is futile (see screenshot) <br> - Certificate is at status "Ready" instead of "Logged In" or "not Logged In" (see screenshot) <br> - No fields are filled with usernames and passwords when needed. <br> -- No prompt for it is shown either <br> Background: <br> I transitioned from windows to linux <br> I made a full copy of all my profile when transitioning. <br> I controlled firefox's version to make sure I would transition using the same version number. <br> I have backups. <br> Nothing appears in the browser's console when I start or when I try to change master password. <br> If I try to view the passwords I have, however... ~120 messages appear telling it cannot decrypt (see screenshot) <br> Tried:<br> 1-Safe-mode:<br> -- The master password system works as it is supposed to. I get a master password prompt at browser's first password use.<br> 2- Deleting prefs.js<br> -- Still not working<br> 3- Disabling all extensions manually<br> -- Still not working<br> 4- Deleting storage directory<br> -- Still not working<br> -Trying 2 + 3, 3 + 4, 2 + 3 + 4 or 2 + 4.... <br> -- Still not working.<br> What am I missing? <br> Thanks in advance
Attached screenshots

Athraithe ag brunoais ar

Réiteach roghnaithe

After so many hours looking around.... I was able to solve for my case. All I had to do to solve the Master Password problem was deleting the file "pkcs11.txt". After that, firefox was working fine.

Read this answer in context 👍 0

All Replies (1)

brunoais
brunoais Úinéir na ceiste
more options

Réiteach Roghnaithe

After so many hours looking around.... I was able to solve for my case. All I had to do to solve the Master Password problem was deleting the file "pkcs11.txt". After that, firefox was working fine.