Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

After updating Firefox, why gmail's print request getting blocked when it used to work even with popup blocker on?

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 3937 views
  • Freagra is déanaí ó jscher2000

more options

After updating Firefox, clicking the print button in gmail message results in feedback: "Grrr! A popup blocker may be preventing the application from opening the page. If you have a popup blocker, try disabling it to open the window." Turning off popup blocker does not correct problem. Popup blocker being on never blocked gmail printing before recent Firefox update.

Réiteach roghnaithe

Hi, try disabling Adblock Plus then restart Firefox (3-bar menu > Addons > Extensions). If it's the culprit you could instead try https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

Also, make sure that Tracking Protection is off (3-bar menu > Preferences/Options > Privacy & Security).

After doing any of the above, it might be a good idea to clear the cache - How to clear the Firefox cache.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Read this answer in context 👍 1

All Replies (3)

more options

Réiteach Roghnaithe

Hi, try disabling Adblock Plus then restart Firefox (3-bar menu > Addons > Extensions). If it's the culprit you could instead try https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

Also, make sure that Tracking Protection is off (3-bar menu > Preferences/Options > Privacy & Security).

After doing any of the above, it might be a good idea to clear the cache - How to clear the Firefox cache.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

Had to do both proposed solutions, with clearing of Firefox cache after making the recommended changes in Firefox menu. But now I am concerned with having turned off Tracking Protection. But at least I can print my gmail in Firefox so I am not forced to switch to Google Chrome. Google Chrome has no problem printing my gmail even with with Adblock Plus on. Thank you for your help.

more options

You can make a "current site" exception for Tracking Protection by clicking the shield icon near the lock at the left end of the address bar and then clicking the button on the panel that drops down. (If there's no shield, Tracking Protection isn't blocking anything on the current page.) If that works on Gmail, then you can leave the feature generally enabled.