Can't remove pop-up ads virus that appear sometimes when i'm browsing.
When browsing with adblock and with ask for permission when a pop-up ad appears option turned on. i still recieve a pop-up that forces me to either turn of the pc or use task manager to shut down firefox. I am very afraid of my private data and want help as soon as possible
All Replies (2)
Please use more than 1 scanner as each uses diff tech :
Save your Report and google each before deleting anything as do not want to delete something you need, If need help :
Uninstall any Bittorrent apps, uninstall cracked programs and delete cracks then Post in only 1 forum, then wait. Please let us know if this solved your issue or if need further assistance.
There are a few common patterns to these annoying "tech support scam" pages, and these are some techniques for closing them without having to take drastic measures:
(1) Large alert dialog (lots of text)
If you cancel this dialog, it may reappear. After two or three appearances, Firefox should add a checkbox at the bottom of the dialog to stop the site from showing more alerts. Check that box and click OK to block further dialogs.
(2) Authentication dialog (asks for username and password)
If you cancel this dialog, the page may reload and immediately show it again. Pressing the Esc key numerous times in a row can cancel the reload as well as the dialog.
(3) Reacting to mouse movement
Some pages have a script that detects when you are moving the mouse pointer up toward the tab bar and takes action to show another dialog to moves to full screen view to hide the toolbar area. On these pages, try using the keyboard shortcut Ctrl+w to close the tab instead of the mouse. (On Mac, Command+w)
Hopefully this will let you close problem pages without having to "kill" Firefox in the Windows Task Manager. (I don't recommend using that method because the tab will come back during automatic crash recovery anyway.)
Often these scam pages are promoted through ad networks. As a defensive measure, you could consider using an add-on that is effective at blocking ads, such as:
https://addons.mozilla.org/firefox/addon/ublock-origin/
As with any content blocker, this will cause problems on some sites, so keep an eye on its toolbar button in case you need to make an exception to get a page to load properly.