Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Unable to sign in to my sync account (incorrect password even though i just resetted)

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 30 views
  • Freagra is déanaí ó Shadow110

more options

So, As the title says I am unable to sign into my firefox sync account; whenever I try to I get a message saying that I have entered an incorrect password (though the password I had entered was correct)

Even after resetting firefox still fails to recognize my password

Interestingly the only workaround i have found is resetting and allowing my browser to recognize my password, and auto-insert it makes it sign it correctly, which is funny since when I type or paste the correct password it isn't recognized.

This issue appears on all iterations of firefox (Linux; Windows; Mobile)

So, As the title says I am unable to sign into my firefox sync account; whenever I try to I get a message saying that I have entered an incorrect password (though the password I had entered was correct) Even after resetting firefox still fails to recognize my password Interestingly the only workaround i have found is resetting and allowing my browser to recognize my password, and auto-insert it makes it sign it correctly, which is funny since when I type or paste the correct password it isn't recognized. This issue appears on all iterations of firefox (Linux; Windows; Mobile)

All Replies (1)

more options

Hi, please ignore all of this article except the end where it asks you to Create a Buzilla Account, Please do so and follow the rest so message will get to a Supervisor. Again ignore all but the bottom and please do the above.

You should be contacted in a day or so.

Please let us know if this solved your issue or if need further assistance.