Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Random Tab Crash/Whole Mozilla

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó FredMcD

more options

I dont know whats wrong with my laptop. My mozilla got random crash etheir tab only or whole app. These are crash reports:

bp-20e26da2-5418-43f6-b1de-968fa1180313 13/03/2018 11:55 bp-e9ad4d93-c3ba-4036-89af-80d511180311 11/03/2018 16:08 bp-ffdd2579-170c-4ecf-9009-7e1791180311 11/03/2018 15:53 bp-acab52e4-c7f8-4087-b50e-b2ecf1180309 09/03/2018 15:59 bp-15e3ddf5-02f4-47a4-8b76-68c3f1180308 08/03/2018 20:13 bp-cb88298b-84c7-4eec-91cf-4deb11180308 08/03/2018 19:39 bp-4b141f97-d9bf-491a-997c-9f8dd1180308 08/03/2018 19:26 bp-87100a69-7ca3-4874-98f1-e24401180308 08/03/2018 19:25 bp-811de000-baa0-47c1-a173-6f8961180308 08/03/2018 19:25 bp-e114d9fc-cd63-4260-8402-cc39a1180308 08/03/2018 19:23

I dont know whats wrong with my laptop. My mozilla got random crash etheir tab only or whole app. These are crash reports: bp-20e26da2-5418-43f6-b1de-968fa1180313 13/03/2018 11:55 bp-e9ad4d93-c3ba-4036-89af-80d511180311 11/03/2018 16:08 bp-ffdd2579-170c-4ecf-9009-7e1791180311 11/03/2018 15:53 bp-acab52e4-c7f8-4087-b50e-b2ecf1180309 09/03/2018 15:59 bp-15e3ddf5-02f4-47a4-8b76-68c3f1180308 08/03/2018 20:13 bp-cb88298b-84c7-4eec-91cf-4deb11180308 08/03/2018 19:39 bp-4b141f97-d9bf-491a-997c-9f8dd1180308 08/03/2018 19:26 bp-87100a69-7ca3-4874-98f1-e24401180308 08/03/2018 19:25 bp-811de000-baa0-47c1-a173-6f8961180308 08/03/2018 19:25 bp-e114d9fc-cd63-4260-8402-cc39a1180308 08/03/2018 19:23

Athraithe ag cor-el ar

All Replies (2)

more options

bp-20e26da2-5418-43f6-b1de-968fa1180313 Signature: nsDisplayLayerEventRegions::~nsDisplayLayerEventRegions

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation +++++++++++++++++++++++++++++++++++++++++++ bp-e9ad4d93-c3ba-4036-89af-80d511180311 Signature: RedBlackTree<T>::Remove

This is for Sumo's Related Bugs 1405062 NEW --- Crash in RedBlackTree<T>::Remove ++++++++++++++++++++++++++++++++++++++++++ bp-ffdd2579-170c-4ecf-9009-7e1791180311 Signature: EnterJit

This is for Sumo's Related Bugs 1414545 UNCONFIRMED --- Crash on Facebook Messenger 2017-11-04

1408766 RESOLVED DUPLICATE Crash in EnterJit

1034706 NEW --- crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&) ++++++++++++++++++++++++++++++++++++++++++ bp-acab52e4-c7f8-4087-b50e-b2ecf1180309 Signature: mozilla::SmallPointerArray<T>::RemoveElement

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation +++++++++++++++++++++++++++++++++++++++++ bp-15e3ddf5-02f4-47a4-8b76-68c3f1180308 Signature: UnmarkGrayTracer::onChild

This is for Sumo's Related Bugs 1288952 NEW --- Crash in UnmarkGrayTracer::onChild

1259699 RESOLVED FIXED spike in JS-related EXCEPTION_STACK_OVERFLOW crashes on nightly

1203467 RESOLVED DUPLICATE crash in UnmarkGrayTracer::onChild(JS::GCCellPtr const&) ++++++++++++++++++++++++++++++++++++++++ bp-cb88298b-84c7-4eec-91cf-4deb11180308 Signature: ShouldClearPurple

No Modules Flagged +++++++++++++++++++++++++++++++++++++++ bp-4b141f97-d9bf-491a-997c-9f8dd1180308 Signature: nsDisplayLayerEventRegions::MaybeHitRegion

No Modules Flagged

more options

I called for more help.

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration