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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Locked out of WorldPress

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  • Freagra is déanaí ó janfany

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I am in the middle of changing my domain host to WorldPress. Now Firefox on my PC refuses to contact them - although Firefox on my tablet does and so does my mobile phone. But these are slow and tedious to use. I do NOT believe that there is anything wrong with WorldPress security certificates; the idea is absurd. But if this screws up my email and website there will be no more donations to Mozilla from me!

I am in the middle of changing my domain host to WorldPress. Now Firefox on my PC refuses to contact them - although Firefox on my tablet does and so does my mobile phone. But these are slow and tedious to use. I do NOT believe that there is anything wrong with WorldPress security certificates; the idea is absurd. But if this screws up my email and website there will be no more donations to Mozilla from me!

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Hello, i think You should explain this in much greater detail so i can understand it: "Now Firefox on my PC refuses to contact them" What it means "to contact" and what Firefox says.

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'To contact' means enter the URL and attempt to open the website. First failures were with three Go Daddy websites - main website, support, and webmail. Entering the URL for any of these sites returned:

Access Denied You don't have permission to access "http://sg.godaddy.com/" on this server.

Reference #18.37f3ce17.1519901344.4bc35b4

Later, attempts to open any WordPress site resulted in a similar message.

Note that all of these sites had previously been accessed normally using Firefox - so I had no reason to suspect Firefox of being the problem.

Subsequently, after a lot of wasted time and effort, I found that Chromium would open all of the sites normally - But not if Firefox was open at the same time! I discovered that by accident when i opened my Yahoo account in Firefox, then tried to open a WordPress site with Chromium. As soon as I closed Firefox, Chromium opened the site normally. And before you ask, by 'normally' I mean so that I could use it to get on with the task of transferring my domain name and getting my email functioning again.