Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Pocket button missing - despite extensions.pocket.enabled=true my about:support tells Pocket=false

  • 5 fhreagra
  • 4 leis an bhfadhb seo
  • 10 views
  • Freagra is déanaí ó malfeasance

more options

My Pocket button and "my saved list" button in bookmars are completely missing. I tried resetting my buttons by "set default" in UI settings but it didn't help.

extensions.pocket.enabled shows true extensions.xpiState shows false about:support shows Pocket 1.0.4 false

I don't want to reinstall firefox, create new profile etc. because I have lots of add-ons and don't want to reconfigure it again :/

My Pocket button and "my saved list" button in bookmars are completely missing. I tried resetting my buttons by "set default" in UI settings but it didn't help. extensions.pocket.enabled shows true extensions.xpiState shows false about:support shows Pocket 1.0.4 false I don't want to reinstall firefox, create new profile etc. because I have lots of add-ons and don't want to reconfigure it again :/

Réiteach roghnaithe

I fixed the problem! I don't know if it was my fault or just some error with firefox caused it but I looked at ccleaner options and found "firefox extensions" tab. There was "pocket" set to disabled. I set it to enabled and button reappeared! I don't think I was the one who disabled it because I love and use this feature but who knows. Anyway - ccleaner solved my problem :)

Read this answer in context 👍 2

All Replies (5)

more options

Hi, I'm currently looking into this.

Do you know if you've done anything that might have disabled it? e.g. changed about:config entries, installed particular add-ons to disable Pocket?

more options

I think I didn't change anything related to pocket in about:config because I used it regularly and didn't want to disable it. However I installed fat-free firefox to disable firefox hello, but I removed it after few days. It had option to disable pocket but i didn't use it.

I think that my problem with pocket started few days ago when I had strange thing with my firefox - after every PC reboot my firefox looked like it was just installed - blank skin, auto-opened tabs like "welcome to firefox" etc. I had to login to firefox sync to auto download bookmarks, but skin was still missing (probably because it is old and unreachable in firefox store) so I had to manually overwrite it with my old firefox profile folder. After this operation everything was fine - I could open and close firefox all day and nothing was missing. But if I shutdown or reboot my PC - everything was blank again. I think it was something with my antivirus (F-Secure) because after uninstalling it problem with resetting disappeared. It was strange because I had this antivirus for few months and never had any problems with it. Now i reinstalled my windows, installed F-Secure again and problem didn't appear again. Few days later I wanted to use pocket feature and I noticed that button is missing.

I think my firefox profile could use "a bit" of cleaning but I don't know what files I can remove safely without ruining all my settings, bookmarks, passwords etc. Currently my firefox profile folder occupies 140MB of disk space.

more options

Réiteach Roghnaithe

I fixed the problem! I don't know if it was my fault or just some error with firefox caused it but I looked at ccleaner options and found "firefox extensions" tab. There was "pocket" set to disabled. I set it to enabled and button reappeared! I don't think I was the one who disabled it because I love and use this feature but who knows. Anyway - ccleaner solved my problem :)

more options

Piterk said

I fixed the problem! I don't know if it was my fault or just some error with firefox caused it but I looked at ccleaner options and found "firefox extensions" tab. There was "pocket" set to disabled. I set it to enabled and button reappeared! I don't think I was the one who disabled it because I love and use this feature but who knows. Anyway - ccleaner solved my problem :)

That fixed it for me! Man! What a pain that was.

more options

{Server was unresponsive, then delivered double posts.}

Athraithe ag malfeasance ar