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I cannot open Firefox because of error message Profile Missing, I have tried recreating a profile (I am using MacBook Air)
Help Please, I am college student trying to do homework, and I accidentally deleted my profile because I was trouble shooting Firefox
Réiteach roghnaithe
You need to locate the profiles.ini file and delete this file or use the Profile Manager to create a new profile.
See:
This issue is caused by a problem with the profiles.ini file or with permissions/ownership of involved folders/files.
You can use one of these to make Firefox create a new default profile or recover an existing profile:
- Delete the profiles.ini file to make Firefox create a new (default) profile
- Use the Profile Manager to create a new profile
If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile
https://support.mozilla.org/kb/Managing+profiles
You should find the profiles.ini file in this hidden location:
- Mac: *~/Library/Application Support/Firefox/
- Linux: *~/.mozilla/firefox/
- Windows: %AppData%\Mozilla\Firefox\
*C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
If clearing the profiles.ini file isn't working then also check the location of the cache files.
- Mac: *~/Library/Caches/Firefox/Profiles/
- Linux:*~/.cache/mozilla/firefox/
- Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
You can also try to rename/delete the Mozilla\Firefox\ folder in both above mentioned locations (main, cache).
- http://kb.mozillazine.org/Profile_Manager
- https://support.mozilla.org/kb/Managing+profiles
- http://kb.mozillazine.org/Profile_folder_-_Firefox
- http://kb.mozillazine.org/Show_hidden_files_and_folders
All Replies (3)
Sorry FredMcD, I have tried every support on profiles, but no luck. I have done a lot of research
Réiteach Roghnaithe
You need to locate the profiles.ini file and delete this file or use the Profile Manager to create a new profile.
See:
This issue is caused by a problem with the profiles.ini file or with permissions/ownership of involved folders/files.
You can use one of these to make Firefox create a new default profile or recover an existing profile:
- Delete the profiles.ini file to make Firefox create a new (default) profile
- Use the Profile Manager to create a new profile
If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile
https://support.mozilla.org/kb/Managing+profiles
You should find the profiles.ini file in this hidden location:
- Mac: *~/Library/Application Support/Firefox/
- Linux: *~/.mozilla/firefox/
- Windows: %AppData%\Mozilla\Firefox\
*C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
If clearing the profiles.ini file isn't working then also check the location of the cache files.
- Mac: *~/Library/Caches/Firefox/Profiles/
- Linux:*~/.cache/mozilla/firefox/
- Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
You can also try to rename/delete the Mozilla\Firefox\ folder in both above mentioned locations (main, cache).
Athraithe ag cor-el ar