Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

WebEx suddenly disappeared last week. No problem loading it in IE, which I don't use. Suggestions?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó FredMcD

erclose
erclose
more options

Can't download WebEx for conference call purposes. Tried numerous times to download it. Need to enter the calls via WebEx. Am only able to use temporary registration.

Can't download WebEx for conference call purposes. Tried numerous times to download it. Need to enter the calls via WebEx. Am only able to use temporary registration.

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

This may not be an issue with Firefox as I can see that you need to download specific software for Windows.

If you need to install a Firefox add-on, it may be the case that Cisco (the people behind WebEx, have not updated it in line with Mozilla's new security requirements. Cisco will be able to give you further information around this, and should also be able to provide support in respect of their software.

I recommend you contact them through their support channels at this link.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

FredMcD
FredMcD
more options

This will disable add-on signature enforcement; Enter about:config into your Firefox address bar Click the I'll be careful button Find xpinstall.signatures.required in the list Right click the preference Select Toggle until the value is false https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox

https://wiki.mozilla.org/Firefox/AddOns/Status/Updates#Exec_Summary “Currently targeting Signing with no pref to turn off in Firefox 47”